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Agent - Customer Services
Job Description
Educational Qualifications
- Fresh Two years college Diploma in the related discipline
- OR Fresh Secondary School
- Higher qualification and Experience in the related field will be an advantage and preferred.
Skills/Knowledge
- Proficiency in English (Reading and Writing)
- Proficiency in MS office
- Must be tactful and courteous in dealing with various nationalities particular with irritated and unruly passengers and VIPs in-order to maintain the Company profile
- Must be capable of making logical, on the spot decisions in problem-solving. Therefore, fair degree of concentration and alertness is needed. nafasi za kazi
Experience Required
Mention as above
Job Location
Zanzibar
Job Description
- Provide quality service to WY and Codeshare and passengers in respect to check-in, boarding, special services, lounges, STPC, baggage and ramp services as per company’s commercial and safety standards and procedures.
- WY and Code share passengers and their baggage are handled in a consistent and efficient manner.
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