Job Vacancy: Back-Office Coordinator – SDU & Network

Location: Zanzibar

Contract Type: Fixed-Term Contract

Department: SDU & Network

Eligibility: Zanzibari candidates only

Zanlink Limited is looking for an energetic, organised, and technically minded individual to join our SDU & Network Department as a Back-Office Coordinator. This is an entry-level opportunity suitable for a recent graduate or early-career professional who is eager to learn, take responsibility, and grow within a fast-paced telecommunications environment.

Key Responsibilities

The successful candidate will be responsible for:

• Coordinating day-to-day communication and activities among SDU and Network team members.
• Maintaining effective communication and alignment between the SDU/Network, NOC, Customer Support and other relevant departments.
• Following up on assigned activities, outstanding actions and departmental deliverables.
• Preparing and consolidating daily, weekly and monthly operational reports.
• Maintaining accurate departmental records, trackers, procedures and other required documentation.
• Supporting the monitoring of network alarms and performance through NOC monitoring systems and ensuring that issues are promptly escalated to the responsible teams.
• Tracking customer installation, network maintenance and fault-resolution activities and providing timely status updates.
• Collecting operational feedback from field teams and ensuring that it is communicated to the appropriate persons.
• Recording meeting actions and following up with responsible team members until completion.
• Supporting departmental planning, coordination and general administrative requirements.
ajira
• Ensuring that reports, records and supporting documents are accurate, complete, updated and readily available.

Qualifications and Experience

• Bachelor’s degree in Telecommunications, Information Technology, Computer Science, Engineering or another relevant technical field.
• Fresh graduates are encouraged to apply; up to one year of relevant experience will be an advantage.
• Basic understanding of telecommunications, networking or IT operations.
• Strong written and verbal communication skills.
• Good organisational, coordination and follow-up skills.
• Ability to prepare clear reports and maintain accurate records.
• Good working knowledge of Microsoft Excel, Word, PowerPoint and other reporting tools.
• Ability to work effectively with technical and non-technical teams.
• Willingness to learn, take initiative and work in a demanding operational environment.

The Ideal Candidate

We are looking for someone who is:

• Proactive, energetic and eager to develop.
• Highly organised and attentive to detail.
• Dependable and committed to completing assigned tasks.
• Comfortable following up with different teams and communicating progress.
• Able to manage several activities while meeting deadlines.
• A team player with a positive attitude and a strong sense of ownership.

How to Apply

Interested candidates should submit:

• An updated CV.
• A short application letter explaining their suitability for the position.
• Copies of relevant academic certificates.

Applications should be sent to peter.lupimo@liquidtech.co.tz. Deadline to submit the application is 18th August 2026.