Introduction

China Dasheng Bank Limited Is a new bank as approved by BOT, now is in the process of establishment in Dar-es-Salaam city. The bank expects to start its operation very soon as a full-fledged bank and a strong capacity of its capital. Our bank committed to offering various banking services to the businesses and public in general.

Customer Care Manager

Key Duties and Responsibilities

• To enhance service delivery and ensure high standards of customer service are maintained
• To manage effective and efficient customer service delivery by ensuring customers are promptly assisted at all times with any matters relating to the bank e.g cash transaction deposits, withdrawals, transfers etc.
• To act as the prime interface between the bank and the client, maintaining good customer relations and ensuring that customer needs are met within the strategic objectives of the bank.
• Develop the branch retail business base and ensure that targets are met and focus on business growth
• Management of branch operations. By ensuring that all staff in the branch cultivates customer care culture, to ensure all customers issues I logged in daily report and tracked for resolution.

MODE OF APPLICATION

Interested qualified applicants should send the applications in close with updated curriculum vitae and academic certificates to the below email:

administrator@chinadashengbank.com

Only qualified candidates will be contacted for interviews