Finance Officer - Mobile Money Disbursements

Company: World Vision

Location: Arusha, Tanzania

Job Type: Full-Time

Job Requisition ID: JR49890

About World Vision

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith. Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Mobile Money Disbursements & Cash Management (60%)

• Review payment schedules and ensure they are fully supported with proper documentation before processing mobile money transactions.

• Ensure immediate resolution of missing documentation to prevent delays or irregularities.

• Guarantee that mobile money payments are uploaded to the platform without delay.

• Reprocess payments in cases of rollbacks or transaction failures, following established policy.

• Confirm that all initiated payments are created and approved in the system prior to disbursement.

• Process mobile money disbursements daily.

• Carry out weekly reconciliations of mobile money transactions to detect and resolve failed payments.

• Ensure mobile money documentation is properly filed or stored as per retention policy.

• Ensure sufficient mobile money float is maintained to support disbursements.

End Results:

• Timely payments of mobile money.

• 100% Rollback/failed transactions are paid weekly basis.

• No complaint on delay payments.

• 100% Accuracy in Documentation.

Reporting & Analytics (5%)

• Provide trend analysis on mobile money usage and beneficiary payment patterns.

• Ensure that mobile money balance sheet accounts are accurately allocated and reflect the current balances.

End Results:

• Timely beneficiary payments.

• Not over 30 days balance.

Risk Management (20%)

• Monitor for unusual transactions patterns and escalate potential fraud cases promptly.

• Support investigations by providing reconciled data and transactions histories.

• Contribute to risk assessments related to mobile money operations.

• Assist with the implementation of recommendations arising from mobile money financial audits.

End Results:

• Timely implementation of Audit recommendations related to Mobile Money within 90 days.

• At least two identified risks on an annual basis.

Capacity Building & Stakeholder Engagement (15%)

• Provide training to field staff and finance officers on mobile money procedures, documentation requirements, and measures to prevent fraud.

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• Create simplified reference materials or standard operating procedures (SOPs) for mobile money disbursements.

• Work closely with mobile money service providers to troubleshoot technical problems and enhance transaction efficiency.

• Collaborate with programme teams to verify beneficiary lists prior to disbursement.

• Recommend process improvements to reduce transactions failures and delays.

End Results:

• Conduct quarterly training sessions for both finance and non-finance staff.

• Ensure prompt follow-up and resolution of technical issues.

Knowledge/Qualifications for the Role:

Required Professional Experience

• Experience: Minimum of two (2) years relevant experience in Finance or Accounting, management of donor funded projects preferably with NGOs and financial institutions.

Required Education, Training, License, Registration, and Certification

• Minimum Qualification Required: A bachelor's degree in accounting or business administration.

Preferred Knowledge and Qualifications

• Sun-systems skills.

• Computer skills in Excel, Power-point, Word is an added advantage.

• Good planning and organizational skills.

• Customer Care skills.

• Ability to maintain effective working relationships with all levels of staff.

Please Note: World Vision is a Christian humanitarian organization with a mission centered on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.

Disclaimer: World Vision does not, and will never solicit money for any part of its recruitment processes including short-listing, interviews, background, and/or medical check-ups. Please be cautious, and if you have any questions and/or would like to report what you believe to be a fraudulent World Vision recruitment person(s) or agency, please email us through www.worldvisionincidentreport.ethicspoint.com or careers@wvi.org.

Applicant Types Accepted: Local Applicants Only