Head of IT & MIS ASA Microfinance Tanzania Limited Dar es Salaam, Tanzania
31st July 2024

ASA Microfinance (Tanzania) Limited (‘ASA Tanzania’) is a subsidiary of ASA International Group pic (‘ASA International’ or ‘the Group’), one of the largest international microfinance institutions offering socially responsible financial services to low-income, primarily female, entrepreneurs aero: and Africa.

ASA International owns and operates microfinance institutions, including deposit-taking microfinance banks, in India, Pakistan, The Philippines, Sri Nigeria, Ghana, Tanzania, Uganda, Kenya, Rwanda, Myanmar, Zambia, and Sierra Leone. The Group is headquartered in Amsterdam, The Netherlan Dhaka, Bangladesh and has a premium listing on the main market of the London Stock Exchange.

Central to ASA International’s mission is enhancing financial inclusion and fostering social and economic development within the communities it ser of December 31,2023, the Group operates over 2,000 branch offices and manages a gross loan portfolio exceeding USD 369 million. With a dedicate of over 13,400 employees worldwide, ASA International serves 2.3 million clients.

Position: Head of IT – 01 Post

Job profile and responsibilities

The Head of IT & MIS will be responsible for overseeing the strategic planning, implementation, and management of information technology management information systems within the organization.

The role requires a dynamic leader with a deep understanding of both microfinance operations and technological innovations. Main responsibilities include:

Strategic Planning:

  • Develop and execute the IT & MIS strategy aligned with the organization’s overall goals and objectives.
  • Identify opportunities to leverage technology and data analytics to improve efficiency, scalability, and client experience in microfinance opera
  • Stay abreast of industry trends and emerging technologies to drive innovation and competitive advantage.

IT Infrastructure Management:

  • Oversee the design, implementation, and maintenance of robust IT infrastructure, including hardware, software, networks, and security system
  • Ensure the reliability, availability, and security of IT systems to support uninterrupted business operations.
  • Establish and enforce IT policies, procedures, and best practices to safeguard data integrity and privacy.

Management Information Systems (MIS):

  • Lead the development and enhancement of MIS platforms to facilitate data-driven decision-making across the organization.
  • Collaborate with stakeholders to define reporting requirements and ensure timely and accurate delivery of management information.
  • Implement analytics tools and dashboards to monitor key performance indicators and track organizational performance.

Vendor Management:

  • Manage relationships with IT vendors, service providers, and consultants to ensure quality service delivery and cost-effective solutions.
  • Evaluate and negotiate contracts, service level agreements, and pricing terms to optimize value for the organization.
  • Monitor vendor performance and compliance with contractual obligations.

Team Leadership:

  • Recruit, develop, and mentor a high-performing IT & MIS team capable of delivering results in a fast-paced environment.
  • Foster a culture of collaboration, innovation, and continuous learning within the department.
  • Provide leadership and guidance to team members to ensure alignment with organizational objectives.


  • Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
  • Master’s degree will be a Plus.
  • Proven 10 Years experience in a leadership role overseeing IT and MIS functions, preferably in the microfinance or financial services sector.
  • Strong technical expertise in IT infrastructure management, software development, database administration, and cybersecurity.
  • Experience with MIS platforms, data analytics tools, and business intelligence solutions.
  • Excellent communication, interpersonal, and stakeholder management skills.
  • A passion for leveraging technology and data to drive operational excellence and business growth.
    Work environment

You will be part of the team in Tanzania, with opportunities to collaborate with colleagues across Asia and Africa.

Reporting line

The Head of IT & MIS shall report to the Chief Executive Officer (CEO).


Market conform salary and employment conditions.

How to Apply:

If you feel you are the right match for the above-mentioned position, please apply with a cover letter along with up-to-date resume (see requirements to recruitment@asatanzania.co.tz or you can drop your application at our Head Office at Plot No.87, Msese Street, Kinondoni Road, Dar es Salaam before 1700HRS 31st July 2024

General requirements for applicants of all posts

  • Cover letter
  • Curriculum Vitae enclosing details of work experience, skills and with postal and telephone contacts of Three
  • Referees.
  • One passport size photograph attached in CV.

Application deadline: 31st July 2024

Please Note: Only complete applications (cover letter and CV) will be considered and only shortlisted candidates will be contacted. We will reach out so please do not call us about the status of the application. No allowances will be admissible for interview.

We stand for inclusion & diversity. Therefore, we warmly encourage everyone to apply, regardless of gender, background, ethnicity, age, religion, ei

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