Kairuki Hospital is Hiring: Hospital Receptionist (2 Positions)

Kairuki Hospital is seeking professional and compassionate hospital receptionists to join its team.

The successful candidates will serve as the first point of contact for patients and visitors. They will play an important role in creating a welcoming environment, supporting patients and staff, and ensuring smooth hospital operations.

Key Responsibilities

• Greet and assist patients, visitors, and staff with courtesy and professionalism.

• Manage patient registration, schedule appointments, and facilitate patient check-ins.

• Efficiently answer and direct incoming phone calls.

• Maintain accurate patient records within the hospital’s electronic system.

• Handle billing inquiries and verify insurance information.

• Uphold strict confidentiality and adhere to all hospital policies and procedures.

• Provide essential administrative support to medical and nursing staff.

Qualifications and Skills Required

• Diploma in Front Office Management, Office Administration, Health Records, or a closely related field.

• Knowledge of medical terminology and hospital procedures is highly desirable.

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  Excellent communication and interpersonal skills.

• Proficiency in computer applications, with a strong command of Microsoft Office Suite.

• Familiarity with Electronic Medical Record (EMR) systems.

• Demonstrated ability to multitask effectively and maintain composure under pressure.

• A compassionate, professional, and patient-centered approach.

• A minimum of 2 years of proven work experience within a healthcare facility.

How to Apply

Interested and qualified candidates are invited to submit the following documents via email:

• A compelling application letter.

• An updated Curriculum Vitae (CV).

• Certified copies of academic and professional certificates.

• Testimonials.

• Names and contact details of two professional referees.

Please send your complete application package to: hr@kairukihospital.org

Application Deadline

The closing date for applications is 17th May 2026.

Important Note

Kairuki Hospital thanks all applicants for their interest. However, only shortlisted candidates will be contacted.