Human Resources Officer

Department: Human Resources

Location: FINCA Head Office, Dar es Salaam

Validity period: 10/02/2025 – 24/02/2025

The Human Resource Officer (HRO) is a member of the HR team and it is expected that s/he will participate and take an interest in all HR-related matters. In order to maximize the professional concentration and maintain an efficient delegation of duty in the HR Department, the HRO is assigned all functions related to employee relations, Performance Management, staff Training and Records Management, HR Operations and other HR functions as my arise from time to time.

Essential Duties:

• Be the Brand Champion, by living the brand, ensuring all staff are aware of the brand values and there is a sustainable culture on brand values across the subsidiary
• Develop and coordinate the employee recognition programs to include reviewing, evaluating and making recommendations for these programs.
• Collect timely data to support business initiatives through focus groups, surveys, one on one interview and other methodologies, evaluates and applies the data to support decision.
• Assists in investigation and resolution of employee grievances and coordinates processes of responding to complaints.
• Coordinate and conduct disciplinary hearings and Performance Review Meeting
• Track performance management cycle (from goal setting to performance evaluation) in line with FINCA Microfinance Bank
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• Review the outputs of the employee appraisal process, identifying key issues and trends, and prepare consolidated reports for senior management.
• Using the performance appraisal outcomes, collaborate with Managers to identify employee training and career development opportunities and coaching / mentoring needs
• Ensure proper maintenance and updating of all company personnel files at all offices.
• Ensure complete confidentiality of employee files.
• Organizes and maintains file system, and records which include electronic HR records
• Ensure proper orientation training is provided to all new staff members to maximize efficient integration.
• Assist in developing training content and materials and delivering training as may be required
• Coordinate all training programs in FINCA Tanzania including online trainings
• Processing of staff loans in line with the staff loan policy
• Support the administration of medical insurance, National Social Security Fund(NSSF), HESLB and workmen compensation
• Prepare monthly HR report

Qualifications

• Minimum qualification, Degree in Human Resources/ Labor Laws or any related discipline.
• At least 2 years as HR Generalist or Employee Relations Officer
• Experience in Human Resources in a diverse environment
• Experience in coordinating training, delivery of training a plus