Infrastructure & Quality Assurance Manager

Wananchi Cable Tanzania Limited (WCTL) is part of the Wananchi Group and one of East Africa's leading broadband Internet service providers. 

We are looking for an Infrastructure & Quality Assurance Manager who will be responsible in all technical aspect of WCTL. He/she will be reporting to the Head of Technical. 

Key Roles: 

• Oversee infrastructure field work, design, planning, construction, expansions, roll out, optimization and timely proactive maintenance in strict adherence to turnaround times (TAT) and service level agreement (SLAs) in infrastructure projects, service delivery and service restoration. 
• Work closely with the Customer Experience (CE) and Commercial teams for timely retention, expansion, network optimization to in meeting business expectation and growth. 
• Champion quality control (QC) ensuring subscriber installation, subscriber maintenance and network maintenance is implemented efficiently and with strict adherence to the TAT and SLA. 

Experience: 

• 5+ Years of relevant field experience with excellent communication skills. 
• Hands-on and conversant with design, implementation and troubleshooting of outside plant, FTTx networks, with focus on FTTH. 
• Excellent team management and leadership skills. 

Qualifications: 

• Bsc. Telecom Engineering. 
• Certified Fiber Optic Technician (CFOT) and Certified Fiber Optic Design Specialist (CFOD/S). 

Apply to: recruitment@simbanet.co.tz before 10th December 2022.