Infrastructure & Quality Assurance Manager

Wananchi Group Tanzania (SimbaNET (T) & Wananchi Cable Tanzania Ltd), a regional company providing internet, data, broadcasting, and multimedia communication solutions, seeks an Infrastructure & Quality Assurance Manager.

Responsibilities

• Oversee infrastructure fieldwork, design, planning, construction, expansion, rollout, optimization, and timely proactive maintenance, adhering strictly to turnaround times (TAT) and service level agreements (SLAs).
• Collaborate with Customer Experience (CE) and Commercial teams for timely retention, expansion, and network optimization to meet business expectations and growth.
• Champion quality control (QC), ensuring subscriber installation, subscriber maintenance, and network maintenance are implemented efficiently and adhere strictly to TAT and SLAs.

Experience

• 5+ years of relevant field experience with excellent communication skills.
• Hands-on experience and familiarity with the design, implementation, and troubleshooting of outside plant and FTTx networks, with a focus on FTTH.
• Excellent team management and leadership skills.

Qualifications

• BSc. Telecom Engineering.
• Certified Fiber Optic Technician (CFOT) and Certified Fiber Optic Design Specialist (CFOD/S).

How to Apply

Apply to: recruit@ke.wananchi.com Deadline: December 10, 2024