Loan field Officer
Mobisol Tanzania Limited
Tanzania
Full-Time
31st October 2018
WHAT THIS JOB IS ABOUT
- Responsible for the customer work-out and management of the assigned portfolio, gathering of benchmark data for assessment purposes and analysis of causes for portfolio deterioration
YOUR TASKS
- Managing assigned portfolio by following five work-out categories that should be applied to customers in late repayment:
- Call to customers clarifying contractual liabilities
- Call to customers clarifying repossession options
- Field visits, analysis of payment sources, 1st ultimatum
- Field visits adjusted analysis, last ultimatum
- Repossession
- Supporting the analysis of causes for portfolio deterioration
- Providing regular portfolio, compliance and routing report to the Supervising Loan Field Officer
- Ensure remedial action is taken when required to keep performance in line with business objectives
YOUR QUALIFICATIONS
- Diploma or Degree in Microfinance, Economics, Commerce or business related studies
- At least one-year working experience in the field
- Experience in customer service/loan administering will be an added advantage
- Basic knowledge on how to use Microsoft Office Excel
