Manager Governance, Risk & Control – Business Banking Job Vacancy at NBC

NBC Bank is inviting applications from qualified and experienced professionals for the position of Manager Governance, Risk & Control – Business Banking.

About NBC Bank

NBC is the oldest serving bank in Tanzania, with more than five decades of experience in the banking industry. The bank offers a range of retail, business, corporate and investment banking, as well as wealth management products and services.

Job Summary

The Manager Governance, Risk & Control – Business Banking will lead and coordinate loan origination, monitoring, and First Line of Defense (1LOD) risk management across Business Banking (BB). The role is responsible for ensuring effective risk identification, assessment, loan origination, portfolio monitoring, control, and governance in line with the Bank’s risk appetite and regulatory expectations.

Key Responsibilities

1. Operational Risk and Control Management (25%)

• Maintain a robust control environment, ensuring Management Control Assessment (MCA) outcomes meet defined standards.
• Lead the Risk and Control Self-Assessment (RCSA) process, ensuring accurate identification and assessment of risks and controls.
• Ensure operational risk events are identified, recorded, investigated, and remediated, with clear root cause analysis.
• Monitor Key Risk Indicators (KRIs) and control performance, escalating emerging risks and control weaknesses.
• Drive end-to-end control ownership across key business processes, including client onboarding, deal lifecycle, payments, and custody investor services.
• Lead the First Line Assurance Programme, including control testing, thematic reviews, and detailed assessments of high-risk areas.
• Ensure timely closure of control gaps and remediation actions.
• Promote automation and digitisation of controls to improve efficiency and reduce risk.
• Ensure effective business continuity planning and participation in crisis simulations.

2. Leadership, Culture and Capability (20%)

• Build and lead a high-performing Risk and Governance team with strong analytical, control, and governance capabilities.
• Promote a culture of risk ownership, accountability, integrity, and continuous improvement across the business.
• Provide ongoing coaching, mentorship, and professional development for team members and relevant business stakeholders.
• Act as a trusted advisor to business heads, influencing decision-making through risk insights.
• Identify and develop future risk leaders while ensuring effective succession planning and capability building.

3. Risk Ownership and Governance (20%)

• Own and coordinate the first-line management of non-financial risks, including operational, compliance, conduct, financial crime, regulatory, strategic, sustainability, and reputational risks.
• Lead the Business Risk and Control Committee and other governance forums, ensuring effective oversight and decision-making.
• Ensure alignment with the Bank’s Risk Appetite Framework by translating risk appetite into measurable thresholds and proactively managing breaches.
• Maintain accurate and complete risk registers, process inventories, and control libraries.
• Provide effective First Line of Defense challenge and oversight for new products, initiatives, and market entries, including NAPA.
• Serve as the primary interface with Second Line of Defense functions, including Risk, Compliance, and Financial Crime, while ensuring effective collaboration.

4. Financial Crime Risk Oversight (15%)

• Oversee the effectiveness of Know Your Customer (KYC), Customer Due Diligence (CDD), Ongoing Due Diligence (ODD), and Enhanced Due Diligence (EDD) processes.
• Ensure compliance with internal policies and regulatory standards.
• Maintain strong governance over client onboarding, risk classification, and periodic reviews, including correspondent banking relationships.
• Monitor and challenge the handling of alerts, sanctions hits, and unusual activities, ensuring timely and appropriate escalation.
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• Ensure suspicious activity reporting is accurate, complete, and submitted on time.
• Provide oversight of financial crime controls, identifying gaps and driving improvements.
• Support investigations and regulatory inquiries through timely provision of information and insights.

5. Compliance and Conduct Management (10%)

• Ensure business adherence to regulatory and compliance requirements in daily operations.
• Maintain effective controls across key areas, including:
  • Anti-Money Laundering (AML), KYC, and customer onboarding.
  • Conduct and client suitability.
  • Market and trading conduct.
  • Conflicts of interest.
  • Regulatory reporting and disclosures.
• Ensure timely completion of training, certifications, and conduct attestations.
• Ensure effective escalation and resolution of conduct issues, complaints, and breaches.
• Maintain strong first-line readiness for regulatory inspections and audits.

6. Assurance, Audit and Issue Management (5%)

• Coordinate and manage first-line engagement with internal and external audit functions.
• Ensure high-quality and timely responses to audit findings and regulatory reviews.
• Track and oversee the complete issue management lifecycle, ensuring sustainable remediation.
• Provide effective challenge to ensure root causes are addressed rather than just the symptoms.

7. Risk Reporting and Management Information (5%)

• Deliver high-quality risk reports, dashboards, and committee papers for senior management and governance forums.
• Provide data-driven insights on risk trends, control performance, and emerging risks.
• Ensure the accuracy, completeness, and integrity of risk data and reporting.

Qualifications and Experience

• Bachelor’s degree in Finance, Business, Risk Management, Law, or a related field.
• Master’s degree or relevant postgraduate qualification will be an added advantage.
• At least 10 years of progressive experience in Portfolio Monitoring, Risk, Controls, Compliance, Financial Crime, or First Line Risk Management within Commercial and Investment Banking.
• Demonstrated experience in first-line risk ownership, governance, and control oversight.
• Strong understanding of Business Banking products and their associated risk profiles, including corporate lending, transaction banking, and markets activities.
• Proven experience in operational risk management, control design, incident management, and remediation.
• Experience engaging with internal audit, regulators, and Second Line of Defense risk functions.

Knowledge, Skills and Competencies

• Sound knowledge of regulatory requirements, financial crime frameworks, and market conduct rules.
• Strong understanding of the Risk Appetite Framework and the ability to translate it into practical business controls and limits.
• Ability to provide constructive challenge and influence senior stakeholders.
• Excellent stakeholder management and communication skills.
• Ability to work effectively across business and control functions.
• Strong leadership capabilities, including team development, coaching, and capability building.

Additional Competencies

The recruitment profile also identifies the following competencies:

• Business, Commerce and Management Studies.
• Ethics and Values.
• Governance and Ethics.
• People Leadership at Team Level.
• Openness to Change.
• Reasoning and Analytical Ability.

How To Apply:

Interested and qualified candidates should submit their applications through the official NBC Bank recruitment portal.

CLICK HERE TO APPLY