Manager - Operational Risk

Reporting to: Head - Risk

Job Purpose

The Operational Risk Manager is responsible for identifying, assessing, mitigating, and monitoring operational risks across the bank. This role ensures the effective implementation of risk management tools, promotes a strong risk culture, and enhances risk awareness through training and continuous engagement with stakeholders.

Duties

• Identify, assess, and monitor operational risks across the bank, including risks related to people, processes, systems, and external factors, and consolidate findings regularly.
• Review and update operational risk management policies and procedures to ensure alignment with the bank’s risk appetite and regulatory requirements.
• Implement and manage key operational risk tools, including Risk and Control Self-Assessment (RCSA), Incident/Loss Data Management (LDM), and Key Risk Indicators (KRIs), ensuring effective risk monitoring and reporting.
• Conduct independent control tests and assurance activities to validate RCSAs and KRIs, effectively challenging existing internal controls where necessary.
• Compile, analyze, and present comprehensive internal risk reports to senior management and Risk Committees, offering insights and recommendations for continuous risk management improvements.

Requirements

• Bachelor’s Degree in Finance, Business Administration, Risk Management, or a related field.
• Professional Certification in Banking, Risk Management, or Accounting is an added advantage.
• At least 4 years of experience in banking, preferably with exposure to both branch operations and support functions, or in a related field such as business process analysis, audit, or risk management.

Personal Attributes

• Strong analytical mindset with attention to detail, capable of identifying risks and proposing effective solutions.
• Self-motivated and proactive, able to work independently while taking full ownership of tasks and responsibilities.
• Excellent communication and report-writing abilities to effectively convey risk insights and recommendations.
• Curious and open to new ideas while applying practical and effective risk solutions.
• Willing to learn, receptive to feedback, and responsive to coaching for continuous improvement.

How to Apply

Application Deadline: 18th July 2025

Submission: Send application letter and CV to recruitment2025@diamondtrust.co.tz

Note: Successful candidates will be contacted within 14 days after the deadline of submission.