Outlet Manager
Hyatt Hotels Corporation
Arusha
Full-Time
24th September 2018
Responsibilities
- Ensures that all company minimum brand standards have been implemented and that all optional brand standards have been implemented where appropriate.
- To monitor all operations, especially during peak business periods.
- Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
- Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
- Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments.
- Tastes and monitors the food and beverage products served throughout the operation provide feedback where appropriate.
- Monitors service and food and beverage standards in the Outlet; works with the Outlet Assistant Manager and Chef de Cuisines to take corrective actions where necessary.
- Conducts frequent and thorough inspections together with the Chef de Cuisine of the Food and Beverage Outlet Operation.
- Frequently verifies that only fresh products are used in food and beverage preparation.
- Assists the Executive Chef/Chef de Cuisine with creative suggestions and ideas.
- Conducts monthly inventory checks on all operating equipment and supplies.
- Liaises with the Kitchen and Beverage Department on daily operations and quality control.
- Have a thorough knowledge and understanding of all food and beverage items in the menu and the ability to recommend Food and Beverage combinations and upsell alternatives.
Qualifications
- Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
- Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.
- Good Computer skills