JOB PURPOSE
You are overall responsible to ensure that business is achieving 100% KYC compliance as per the regulatory requirements and internal policies and procedures.
Core Responsibilities
- Lead Quality Assurance Team for the KYC compliance and ensure adherence at 100% compliance with the registration processes and procedures at all times
- Conduct end-to-end reviews of KYC information submitted by registration team for accuracy, completeness, and validity.
- Develop methodology for the testing of registered customers on sample basis
- Lead the management of third parties Service Level Agreements (SLAs) and Key performance indicators (KPIs) with regard to the registration process
- Prepare daily KYC quality assurance reports based on the daily activations and the performed tests
- Pro-actively review policy and procedures to enhance the KYC process, in consideration of both regulatory and internal controls requirements
- Engage relevant units including third parties providing registration services regarding findings and work closely to discuss core issues and remediation.
- Liaise with key stakeholders, such as technical, customer operations to ensure issues are escalated in a timely and efficient manner
- Follow-up on the rejected registration and ensure compliance is adhered to by the registering agents
Qualifications and Experience
Bachelor’s Degree (or equivalent) in law, Economics, Business Administration, or related field.
5 years’ experience in similar or related roles.
Experience in the provision of External Audit, Risk Management in the Audit or banking sector of about 5 years will be an added advantage.
Ability to produce accurate and timely information in a highly dynamic work environment.
Good report writing skills.
Ability to communicate, influence, and be a team player.
Capacity to synthesize broad ideas into simple concepts to articulate proper communication
to multiple audiences
Strong interpersonal and ability to work effectively with a wide range of teams and people
Ability to manage and prioritise workloads in line with the registration targets