Relationship Manager, Institutional Banking

DCB Commercial Bank PLC is a fully-fledged retail and commercial bank in Tanzania. The bank offers banking services to Individuals, Microfinance, Small to Medium sized Businesses (MSME), as well as large corporate clients. DCB Bank has a wide branch network of over 8 branches, over 1000 DCB Wakala Agents, and over 280 Umoja switch ATMs serving over 3 million customers across the country.

Responsibilities:

• Building and maintaining strong relationships with institutional and liability customers to support growth and profitability.

• Cross-selling banking products and services to meet customer needs and maximize revenue.

• Monitoring the growth and performance of the transactional banking portfolio and developing effective tracking tools.

• Formulating and communicating business strategies to ensure clarity on performance, risks, and targets.

• Identifying, assessing, and reporting risks arising from customer relationships and transactions to safeguard the bank’s interests.

• Appraising opportunities for synergy across customer segments and maintaining documented customer visit reports and relationship insights.

• Preparing sales documents, including proposals, agreements, and memos, to support timely closure of business deals.

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• Maintaining high service standards to retain existing clients and attract new business.

• Gathering and analyzing monthly market data and competitor insights to recommend strategies for liability growth.

• Acting as the primary contact point for institutional customers and coordinating service delivery with relevant internal teams.

Qualifications and Experience

• Bachelor’s degree from recognized university.

• 3 years’ experience in Relationship Management or Institutional Banking.

• Strong understanding of liability products, institutional banking solutions, and market trends.

• Demonstrated ability to build and maintain strong business networks and customer relationships.

• Strong analytical, sales, and negotiation skills.

If you believe you are the right candidate for this position, kindly submit your application with a detailed CV, photocopies of academic certificate, and names of three referees with their contacts, quoting reference number DCB-RB-IB-11/2025 on the subject of the email. To be considered, your application MUST be submitted through recruitment@dcb.co.tz not later than 01 December 2025. Hard copy applications will not be accepted.