Senior Officer – Reconciliation

Reports To: Manager – Central Operations

Date: July 2026

Version: 1

Function Level: Senior Officer

Basic Purpose

To ensure timely, accurate, and complete reconciliation of all bank accounts and transactions, minimizing financial exposure and ensuring the integrity of financial records.

Main Duties and Responsibilities

• Perform end-to-end reconciliation of all bank accounts including General Ledger, Nostro, ATM, POS, Mobile, and other digital channels.
• Identify, investigate, and resolve reconciliation breaks promptly, ensuring discrepancies are cleared within defined timelines.
• Monitor the aging of outstanding items and ensure timely escalation and resolution of long outstanding balances.
• Maintain accurate reconciliation records, audit trails, and supporting documentation to ensure full audit and regulatory compliance.
• Ensure the completeness and accuracy of financial postings across all systems through continuous reconciliation checks.
• Collaborate with Finance, IT, and Operations teams to resolve reconciliation issues and system mismatches.
• Monitor reconciliation performance metrics and provide regular reports on outstanding items and resolution status.
• Identify recurring reconciliation issues and implement process improvements to eliminate root causes.
• Drive automation of reconciliation processes to improve efficiency and reduce manual effort.
• Ensure adherence to internal controls, policies, and regulatory requirements governing reconciliation activities.

Knowledge, Skills, and Experience

• Strong understanding of reconciliation processes and financial controls
• High attention to detail and analytical capability
• Understanding of core banking systems and financial postings

Education

Bachelor’s Degree in Business, Finance, Banking, or related field

Work Experience

Minimum 5 years in a relevant field

Key Performance Indicators (KPIs) – Senior Officer – Reconciliation

1. Reconciliation completion

   Metric definition: % of all accounts reconciled daily as per schedule

   Target: 100%

2. Break resolution TAT

   ajira

   Metric definition: % of reconciliation breaks resolved within SLA timelines

   Target: ≥ 95%

3. Outstanding items aging

   Metric definition: % of unreconciled items outstanding beyond 30 days

   Target: ≤ 2%

4. Reconciliation accuracy

   Metric definition: % of reconciliations completed without errors

   Target: ≥ 99%

5. Financial integrity

   Metric definition: % of balances accurately reflected post-reconciliation

   Target: ≥ 100%

6. Audit findings

   Metric definition: Number of audit/compliance issues related to reconciliation

   Target: 0

7. Automation rate

   Metric definition: % of reconciliation processes automated

   Target: ≥ 70%

8. Productivity

   Metric definition: Number of accounts reconciled per officer vs benchmark

   Target: ≥ 100%

Application Instructions

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title or Ref no. in the subject field to TZRecruitment@equitybank.co.tz by 5th August 2026.

Only short-listed candidates will be contacted.

Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights, and values, and what they bring to the workplace.

By submitting your application, you consent to Equity Bank Tanzania Limited collecting and processing your personal data strictly for recruitment, selection, and, where applicable, employment purposes. Equity Bank Tanzania Limited will process your personal data in accordance with the Data Protection and Privacy Act, Cap 97, and its Data Privacy Policy. Your personal information will be treated with the highest level of confidentiality and will not be shared with unauthorized third parties, except where disclosure is required by law or regulatory obligation.