Six Rivers Africa - Service Trainer (Service Bingwa Trainer) cum Assistant Manager

Six Rivers Africa is seeking a dynamic and experienced individual to fill the position of Service Trainer (Service Bingwa Trainer) / Assistant Manager (Food & Beverage Service and Housekeeping).

Position Summary

The Service Trainer (Service Bingwa Trainer) / Assistant Manager will be responsible for delivering comprehensive training in food and beverage service and housekeeping, preparing students for successful careers in the hospitality industry. This role also involves supporting the General Manager in the daily operations of the academy, ensuring high standards of student welfare, discipline, and hospitality management.

Essential Duties and Responsibilities

Service Trainer (Service Bingwa Trainer)

• Plan and deliver engaging lessons covering restaurant service, table setting, guest care, service etiquette, and housekeeping standards.
• Train students on effective room preparation, cleaning protocols, laundry procedures, hygiene practices, and the safe utilization of equipment and cleaning agents.
• Organize and oversee practical training sessions within the academy's dining facilities, guest accommodations, and laundry areas.
• Collaborate with other trainers to develop and coordinate weekly lesson plans and practical training schedules.
• Assess student proficiency, maintain accurate attendance and progress records, and provide personalized feedback and support.
• Prepare students for field attachments and future employment by instilling professionalism, teamwork, and effective communication skills.

Assistant Manager

• Provide assistance to the General Manager in daily operational tasks, staff coordination, and the implementation of academy policies and procedures.
• Support the organization of student timetables, duty rosters, extracurricular activities, and practical assignments.
• Supervise student routines, ensure adherence to cleanliness standards, punctuality, and discipline, applying academy policies consistently and fairly.
• Promote student welfare and safeguarding, promptly reporting any concerns to the General Manager.
• Monitor inventory of service and housekeeping supplies, equipment, and stock, and submit timely requests for procurement and maintenance.
• Assist with student admissions, onboarding processes, record management, and the coordination of field attachments.
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• Prepare periodic reports on training progress, operational requirements, and student-related matters.
• Assume responsibility for coordinating daily activities in the General Manager's absence, as per delegated authority.

Required Qualifications and Experience

• Possession of a Certificate or Diploma in Hospitality Management, Food and Beverage Service, Housekeeping, or a related discipline.
• A minimum of three years of progressive experience in a hotel, lodge, or safari camp environment.
• Demonstrated experience in training, mentoring, or supervising staff or students.
• In-depth practical knowledge of food and beverage service and housekeeping standards.
• Proficiency in both spoken and written English and Swahili, complemented by basic computer literacy.
• Excellent organizational, leadership, and communication abilities.
• A patient, dependable, and dedicated approach to fostering the development of young individuals.
• Readiness to work at a residential academy situated in a rural setting.

How to Apply

Interested candidates are invited to submit their application letter and CV by clicking the 'Apply Now' button. Applications should be addressed to The Chief Executive Officer.

All applications must be submitted no later than 5:00 PM on 20th November 2026. Only shortlisted candidates will be contacted.

Six Rivers Africa is committed to fostering an inclusive environment and is an Equal Opportunity Employer. We encourage applications from all qualified individuals, irrespective of gender, age, disability, religion, or background.

For those interested in this position, please carefully review the job description, qualifications, and application requirements. When you are prepared to submit your application, click the button below to proceed through the employer's official recruitment website. Ensure you follow all instructions provided and that your application and supporting documents are complete prior to submission.

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