Technology Data and Reporting Analyst

Role purpose: 

• Support to the Management Report Generation and Delivery, 
• Data Warehouse System Administration and Monitoring
• Assuring completeness and accuracy of data loaded in the Data Warehouse
• Interconnect Billing & Reporting

Key accountabilities and decision ownership 

• Provide Daily/monthly/Ad hoc management and financial reports, new product reporting implementation and completeness checks, and continuous checking and updating reference data in MIS database. 
• Gathering and analysing data, and support projects relating to data/reporting solutions.
• Perform Configuration of New Business and Product Rules and Changes to Live Rule on Data Warehouse systems, End-to-End testing before implementing the changes, Systems development documentation as per Design & Development Methodology.
• Perform Billing processing completeness checks and identifying possible issues, business rules verification from time to time on the Data Warehouse 
• Perform Interconnect checks on the new trunks and traffic trending on Daily Basis, configure interconnect rates, and new destinations updates as they are communicated, Perform Interconnect Settlement Reconciliation
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• National Roaming Reporting and Key Performance Indicator Monitoring
• Training and Self Development and Keep up to date with new technologies.
• Work with business requirements to identify and understand source data systems and identify resolutions to data issues.
• Create and update Qlik Sense dashboards    
   

Core competencies, knowledge, and experience 

• Data mining/analytical skills
• Office Application Knowledge especially EXCEL, Presentation and Documentation 
• Programming and SQL Knowledge
• System Maintenance and Management Skills 
• Billing System Administration Skills
• Proficiency in the use of statistical applications/ tech tools such as Power BI, Qlik Sense

Must have technical/professional qualifications: 

• A Degree in Computer Science (BSc) or Computer Engineering
• 2 Years’ experience in Telecommunication Industry and/or Billing Environment.
• Project knowledge and experience would be advantageous.
• Data Warehouse Certification e.g. Oracle Certifications