VAS Core Services Executive
Vodacom Tanzania
Iringa, Tanzania
Full-Time
19th June 2022
Role purpose:
- Manages Nipige Tafu service E2E to ensure sustainable revenue growth.
- Monitoring of the key operation indicators for Nipige Tafu service on daily basis
- Execute commercial actions for sustainable revenue growth such as new features launches, re-profiling and product enhancements
- Ensure compliances are smoothly managed under the portfolio.
- Provide the necessary guidance and support to partner CVAS and other stakeholders involved
- Prepare daily, weekly and monthly reports for all services under the portifolio
- Develop a business relationship with all stakeholders involved from design to the launch of planned products to ensure fully alignment within and outside the organization.
Key accountabilities
- Drive Nipige Tafu service and make sure at all times meets desired company KPIs and provide reasonable contribution to the digital revenue bucket
- Proactively manage Nipige Tafu life cycle
- Work with other teams within the commercial and technology functions in delivering to the fastest possible time to market
- Monitor the customer trend and align with other stakeholders for any improvement required
- Proactively learn the market trend and come up with the plans to address the challenges
- Always monitor key KPI for improvement
Key performance indicators:
- Increase in profitability as well as market share.
- Proactively lead the partners in delivering products on time
- Ensure Innovation drives the product roadmaps that lead to delivery of relevant products in the market
- Always adhere to Compliances for both regulations and HSE
Core competencies, knowledge and experience
- Excellent analytical and logical reasoning skills translated from consumer insights
- Excellent communication skills
- Strong stakeholder management skills
- Ability to anticipate customer, competitor and market dynamics
Must have technical/professional qualifications:
- 2+ years’ experience industry or functional experience.
- Bachelor degree in Computer Science, IT, Business Administration, Marketing, Economics or its equivalent
- Strong analytical skills and business acumen.
- Strong understanding of technology, non-telecom services or design of the same with intelligence to understand ways of generating revenue in smart manner as per company procedures
- Build and maintain relationship with key stakeholders in the value chain.
- Telecommunications experience would be advantageous.
- Strong understanding of managing projects.
Skills
- Modern Marketing Leadership
- Data Flow and Decisioning
- Digital Marketing Analytics
- Always on Marketing
- Data Analytics and Insights
- Social and Digital Marketing - Channels, Platforms and Tools
- Campaign Development and Management
- Business and Commercial Acumen
- Customer Centricity