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Product Delivery Manager


Product Delivery Manager



BRAC is one of the world’s largest development organisations having extensive  development programmes globally. BRAC’s vision is a world free from all forms of  exploitation and discrimination where everyone has the opportunity to realise their  potential. We use an integrated model to change systems of inequity through social  development programmes, humanitarian response, social enterprises, socially  responsible investments, and a university. We are a global leader in developing cost effective, evidence-based programmes in conflict-prone and post-disaster settings  and were ranked the #1 NGO in the world for the last five years consecutively by  NGO Advisor. We operate in 14 ajira countries across Asia and Africa. 

BRAC Tanzania Finance LTD is seeking applications from competent, dynamic and  self-motivated individual to fill up the following position; 

Position (1): Product Delivery Manager 

Job Location: Country Head Office, Dar es Salaam 

Job Responsibilities:

  • Plan, implement and manage new MF programmatic projects (either initiated by  programme or fundraising affiliate) – ensure projects are strategically aligned  with BI MF strategic priority areas and Universal Standard for Social  Environmental Performance Management USSEPM (Design products, services  and delivery channels that meet clients ‘needs and preferences) and define  project budget accordingly. 
  • Develop comprehensive new MF project plans to be shared with senior leadership.
  • Client-centric product innovation plan, design and implementation for target segments.
  • Create and maintain comprehensive project documentation: project objectives and lessons
  • Know customer needs through research and market data (either facilitated internally or with external consultants/experts).
  • Manage the product team, including coaching, planning, monitoring and job appraisal.
  • Ensure resource availability and allocation as per defined budget. 
  • Coordinate internal resources and third parties/vendors for the flawless execution of projects.
  • Collect and analyse feedback from customers, stakeholders and other teams to  shape requirements, features and products 
  • Analyse various market segments and collaborate with leadership to choose the best ones to pursue in line with BI MF strategic priorities. 
  • Ensure that all projects are delivered on time, within scope and within budget.
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.  
  • Develop a detailed project plan to monitor and track progress. 
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques. 
  • Measure social and financial project performance using appropriate tools and techniques; specifically, to analyse the successful completion of short and long-term  goals and overall results of the projects.  
  • Report and escalate to management as needed.
  • Attend conferences and training as required to maintain proficiency.
  • Perform other related duties as assigned 
  • Manage the relationship with the client and all stakeholders. 
  • Perform risk management and analysis to minimize project risks.
  • Present to stakeholders reports on progress as well as problems and solutions.
  • For pilot product projects - implement adaptations and manage change when necessary to meet project outputs.
  • Optimizing and improving processes and the overall approach where necessary for delivery of high-quality projects.
  • Work with the relevant department to create product sales strategies.
  • Any other ad-hoc assignments given by the supervisor.

Safeguarding job responsibilities  

  • Ensure the safety of team members from any harm, abuse, neglect, harassment  and exploitation to achieve the programme’s goals on safeguarding  implementation. Act as a key source of support, guidance and expertise on  safeguarding for establishing a safe working environment. 
  • Practice, promote and endorse the issues of safeguarding policy among team  members and ensure the implementation of safeguarding standards in every  course of action.  
  • Follow the safeguarding reporting procedure in case any reportable incident  takes place, encourage others to do so. 

Required Qualifications and Experience: 

  • Bachelor’s degree from a recognized university with major in business studies,  finance or accounting. MBA is an added advantage 
  • SPI qualified auditor is an added advantage. 
  • In depth knowledge of microfinance operations, or product development  knowledge in any financial institution 
  • Outstanding communication, presentation and leadership skills.
  • Excellent decision-making and project management and planning capabilities.
  • Detail oriented; excellent organizational and time management skills.
  • Sharp analytical and problem-solving skills. 
  • Creative thinker with a vision. 
  • Conflict resolution experience 

How to apply: 

If you feel you are the right match for the above-mentioned position, please apply by  sending your CV and cover letter through email to: with a subject “Product Delivery Manager”.  

Application deadline is 05.08.2022.  

Only shortlisted candidates will be contacted. 

BRAC Tanzania Finance LTD is an equal opportunity employer and is against  all forms of Exploitation, discrimination and harassment at work place.