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About this job

Job Title: Assistant Administrator/Secretary (1) 
 
Job Purpose 
Performs basic administrative and clerical duties as it pertains to the job, handle customer relations by  being a point of first contact via email or telephone
 
JOB DESCRIPTION 

Answers phone calls and sets up meetings with customers
Takes messages as necessary
Mails or sends all information to clients/ staffs/Management as required
Takes care of orders of office supplies and other materials
Demonstrates product knowledge as required
Adheres to company policies and procedure; makes sure that other staff do as well
Coordinates the flow of information between departments or from customers
Schedules meetings and events and prepare minutes for the meeting
Greets customers as they arrive at the business
Makes sure that customer needs are fulfilled
Takes care of incoming and outgoing mail
Dictates information as spoken by management
Calls customers to make sure that they had a great customer experience
Supervises any other clerical staff to make sure the work is done up to standards
Completes any paperwork on behalf of the company as per directives from your supervisor
Maintains a knowledge of new office equipment; makes suggestions for new equipment based  on trends
Arrange all office files of HR and Administration Departments
Manages any projects that need clerical work
Organise presentations /meetings for management

 
Skills :
Basic Mathematics Skills, Microsoft Office, Excel, Great Written and Verbal  Communication Skills, Customer Relations, Detail Oriented, Time Oriented, Office Equipment  Knowledge, Basic Computer Literacy
 
Qualifications:
Diploma in Secretarial Course / Records Management /Public  Administration
 
Application Address:
All applications should be sent in one PDF and addressed to the HR and  Administration Manager, P.O.BOX 33813, Dar es Salaam.
NOTE: All Application should be sent to this email Address: recruitment@serenemicrofinance.co.tz before 29th May 2024.
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