Analyze your CV for Bank Operation Officer at TPB Bank PLC

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About this job

TPB Bank PLCTPB Bank PLC seeks to appoint dedicated, self-motivated and highly organized Banking Officers (13 positions) to join the Directorate of Technology and Operation team. The workstations are upcountryDIRECT REPORTING LINE: Assistant Branch ManagerLOCATION: UPCOUNTRYWORK SCHEDULE: As per TPB Bank PLC Staff regulationsDIVISION: BranchesPOSITION OBJECTIVE Service Customers effectively, Maintain Competitive turnaround time and process transactions accurately. His/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has to ensure that both front and back office operations are performed fast, accurately and friendly.KEY RESPONSIBILITIES Guide prospective customers who come over the counter for inquiries.Coordinate all counter activities while ensuring that quality service is provided to customers.Receive Cash and Cheque depositsPosting TransactionsVerify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.Handle Foreign Exchange TransactionsCross-sell Banks Products to CustomersAffixing photographs in new/continuation customer passbooksCorrespond with Card's custodians on issues relating to ATM cards, check reports in order to solve customer complaints.Any other duties as may be assigned by Supervisor/BFO from time to time.Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.Report Suspicious TransactionsEnsure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)Issue new passbooks and ID cards to new customers.Scrutinizing and short casting customers passbooks before making payment on customer’s accountsComputing and charging commissions, interest and all other bank charges on customers.Fill delivery notes/registers for items moved from one office to another by post of dispatch.Balancing teller’s cash at the closure of business daily.Check and sign back-office entries raised by the respective clerks/tellers.Prepare Bank reconciliation statement timely and accurately.Reconcile and clear all suspended transactionsFiling/bundling records for safe keeping in the record rooms.CONTRIBUTES TO Customer – Service Delivery/EnquiriesEfficient and Quality Service to CustomersEXPERIENCE AND KNOWLEDGE REQUIRED Education:Bachelor degree/Advanced Diploma in Banking, Economics, Commerce, Business Administration, Marketing, Finance or Accounting from any recognized University or equivalent.Experience:At least 1-3 years of relevant Banking experienceWorking knowledge of Equinox FunctionalityThe position will attract a competitive salary package, which includes benefits. Applicants are invited to submit their resume (indicating the position title and the location in the subject heading) via email to: recruitment@tpbbank.co.tz Applications via other methods will not be considered.Applicants need to submit only the Curriculum Vitae (CV) and the letter of applications starting the job advertised and the location. Other credentials will have to be submitted during the interview for authentic check and other administrative measures and should not in any way be attached during application. TPB Bank PLC has a strong commitment to environmental, health and safety management. Late applications will not be considered. Shortlisted candidates may be subjected to any of the following: security clearance; a competency assessment; physical capability assessment and reference checking.