Analyze your CV for BANKING OPERATION OFFICERS UPCOUNTRY - ( 7 POSITIONS) at Tanzania Postal Bank(TPB)
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About this job
POSITION OBJECTIVE
Service Customers effectively, Maintain Competitive turnaround time and process transactions accurately. His/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has to ensure that both front and back office operations are performed fast, accurately and friendly.
KEY RESPONSIBILITIES
§ Guide prospective customers who come over the counter for enquiries.
§ Coordinate all counter activities while ensuring that quality service is provided to customers.
§ Receive Cash and Cheque deposits
§ Posting Transactions
§ Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
§ Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
§ Handle Foreign Exchange Transactions
§ Cross sell Banks Products to Customers
§ Affixing photographs in new/continuation customer pass books
§ Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
§ Any other duties as may be assigned by Supervisor/BFO from time to time.
§ Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
§ Report Suspicious Transactions
§ Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
§ Issue new passbooks and ID cards to new customers.
§ Scrutinizing and short casting customers passbooks before making payment on customer’s accounts
§ Computing and charging commissions, interest and all other bank charges on customers.
§ Fill delivery notes/registers for items moved from one office to another by post of dispatch.
§ Balancing teller’s cash at the closure of business daily.
§ Check and sign back-office entries raised by the respective clerks/tellers.
§ Prepare Bank reconciliation statement timely and accurately.
§ Reconcile and clear all suspended transactions
§ Filing/bundling records for safe keeping in the record rooms.
CONTRIBUTES TO
1. Customer – Service Delivery/Enquiries
2. Efficient and Quality Service to Customers
EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor degree/Advance diploma in Banking, Economics, and Commerce, Business Administration, Finance or Accounting from any recognized University or equivalent.
Experience:
· At least 1-3 years of relevant Banking experience
· Working knowledge of Equinox Functionality
The position will attract a competitive salary package, which includes benefits.
Service Customers effectively, Maintain Competitive turnaround time and process transactions accurately. His/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has to ensure that both front and back office operations are performed fast, accurately and friendly.
KEY RESPONSIBILITIES
§ Guide prospective customers who come over the counter for enquiries.
§ Coordinate all counter activities while ensuring that quality service is provided to customers.
§ Receive Cash and Cheque deposits
§ Posting Transactions
§ Verify teller proof of cash and teller proof of cheques against actual documents by ticking and signing the printouts.
§ Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with the approval limits.
§ Handle Foreign Exchange Transactions
§ Cross sell Banks Products to Customers
§ Affixing photographs in new/continuation customer pass books
§ Correspond with Cards custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
§ Any other duties as may be assigned by Supervisor/BFO from time to time.
§ Comply with the Policies and standards, Local laws and Regulations, Controls and Procedures of the Bank.
§ Report Suspicious Transactions
§ Ensure you comply with Money Laundering Prevention as per Bank Policy, Know your Customer(KYC)/Customer Due Diligence (CDD)
§ Issue new passbooks and ID cards to new customers.
§ Scrutinizing and short casting customers passbooks before making payment on customer’s accounts
§ Computing and charging commissions, interest and all other bank charges on customers.
§ Fill delivery notes/registers for items moved from one office to another by post of dispatch.
§ Balancing teller’s cash at the closure of business daily.
§ Check and sign back-office entries raised by the respective clerks/tellers.
§ Prepare Bank reconciliation statement timely and accurately.
§ Reconcile and clear all suspended transactions
§ Filing/bundling records for safe keeping in the record rooms.
CONTRIBUTES TO
1. Customer – Service Delivery/Enquiries
2. Efficient and Quality Service to Customers
EXPERIENCE AND KNOWLEDGE REQUIRED
Education: Bachelor degree/Advance diploma in Banking, Economics, and Commerce, Business Administration, Finance or Accounting from any recognized University or equivalent.
Experience:
· At least 1-3 years of relevant Banking experience
· Working knowledge of Equinox Functionality
The position will attract a competitive salary package, which includes benefits.