Analyze your CV for Case Manager at AAR Insurance Tanzania Limited
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
Overview
AAR Insurance (Tanzania) Limited is a subsidiary of AAR Holdings which is the largest and most successful private Insurance company in East Africa. In Tanzania, it's Head Office is in Dar es Salaam and branches are in Arusha and Mwanza.
AAR Insurance Tanzania Limited offers equal employment opportunities to qualified men and women
In line with our corporate objective of constantly reviewing and enhancing the key performance areas we wish to engage the following person:
Case Manager (1 Position)
Purpose of the Position:
To satisfy AAR customers with professional and ethical care service to patients who are hospitalized, and those members being rescued or evacuated for further treatment and/or check-ups while also providing satisfactory customer handling by visiting them on a regular basis for customer retention
The successful candidate will be based in Dar Es Salaam and will report to Chief Operations Officer
Key Performance Areas:
Medical Rescue and Evacuation
Medical referrals
Follow up on patient’s admission
Reports writing on daily admission and monthly analysis
Advise on coverage and care
Customer care
Medical Reimbursement
Underwriting hospitalization cases
Guidance and counseling
Duties Include:
To Review doctors’ practices and implement change to improve patient care provided at the accredited hospitals by the AAR insurance
To provide a thorough medical report to the management team that shows the exact prevalence of diseases the average number of admitted patients and average medical costs per admissions
To assess all the Inpatient bills; crosschecking that all the medical services listed correspond with the medical treatment and the provided medical charges from the accredited hospitals
Medical reconciliation with the accredited hospitals on the rejected Inpatient bills
To negotiate affordable prices charged_for the medical services provided by the accredited hospitals annually
To assess and approve all referral cases that need to be sent to abroad.
To organize all the logistics of transport and medical treatment of the clients/ patients to the respective accredited hospitals in abroad
To assess membership validity and benefits limits of all admitted patients at all accredited hospitals by AAR insurance.
To provide authorization/committal letters for all admissions at the accredited hospitals and service providers by the AAR insurance
To conduct immediate and safe means of evacuating clients /patients with critical conditions or emergency conditions to the accredited hospitals.
Key Performance Measures:
Customer satisfaction index
Management of hospitalization costs
Accuracy and timeliness in providing progress reports on new and old cases
Documentation and storage of clinical data
Accuracy in assessment, interpretation, and intervention
Adherence to SOPs and company policies
Level of Education, Skills and Experience
Degree of Medicine
At least 2 years experience in case management
Computer Literate
Good interpersonal skills
Proven ability to manage conflict
Excellent communication and organization skills
Applicants are requested to enclose a detailed CV, cover letter and copies of relevant testimonials and send to the:
Human Resources Officer AAR Insurance (Tanzania) Ltd Plot # 74,| Serengeti Rd/ Warioba Str Off Mwai Kibaki Rd | Mikocheni| P.O. Box 9600, Dar es Salaam Or by mail to kkhamis@aar.co.tz
The deadline for submitting applications is close of business Friday 13th September 2019
AAR Insurance (Tanzania) Limited is a subsidiary of AAR Holdings which is the largest and most successful private Insurance company in East Africa. In Tanzania, it's Head Office is in Dar es Salaam and branches are in Arusha and Mwanza.
AAR Insurance Tanzania Limited offers equal employment opportunities to qualified men and women
In line with our corporate objective of constantly reviewing and enhancing the key performance areas we wish to engage the following person:
Case Manager (1 Position)
Purpose of the Position:
To satisfy AAR customers with professional and ethical care service to patients who are hospitalized, and those members being rescued or evacuated for further treatment and/or check-ups while also providing satisfactory customer handling by visiting them on a regular basis for customer retention
The successful candidate will be based in Dar Es Salaam and will report to Chief Operations Officer
Key Performance Areas:
Medical Rescue and Evacuation
Medical referrals
Follow up on patient’s admission
Reports writing on daily admission and monthly analysis
Advise on coverage and care
Customer care
Medical Reimbursement
Underwriting hospitalization cases
Guidance and counseling
Duties Include:
To Review doctors’ practices and implement change to improve patient care provided at the accredited hospitals by the AAR insurance
To provide a thorough medical report to the management team that shows the exact prevalence of diseases the average number of admitted patients and average medical costs per admissions
To assess all the Inpatient bills; crosschecking that all the medical services listed correspond with the medical treatment and the provided medical charges from the accredited hospitals
Medical reconciliation with the accredited hospitals on the rejected Inpatient bills
To negotiate affordable prices charged_for the medical services provided by the accredited hospitals annually
To assess and approve all referral cases that need to be sent to abroad.
To organize all the logistics of transport and medical treatment of the clients/ patients to the respective accredited hospitals in abroad
To assess membership validity and benefits limits of all admitted patients at all accredited hospitals by AAR insurance.
To provide authorization/committal letters for all admissions at the accredited hospitals and service providers by the AAR insurance
To conduct immediate and safe means of evacuating clients /patients with critical conditions or emergency conditions to the accredited hospitals.
Key Performance Measures:
Customer satisfaction index
Management of hospitalization costs
Accuracy and timeliness in providing progress reports on new and old cases
Documentation and storage of clinical data
Accuracy in assessment, interpretation, and intervention
Adherence to SOPs and company policies
Level of Education, Skills and Experience
Degree of Medicine
At least 2 years experience in case management
Computer Literate
Good interpersonal skills
Proven ability to manage conflict
Excellent communication and organization skills
Applicants are requested to enclose a detailed CV, cover letter and copies of relevant testimonials and send to the:
Human Resources Officer AAR Insurance (Tanzania) Ltd Plot # 74,| Serengeti Rd/ Warioba Str Off Mwai Kibaki Rd | Mikocheni| P.O. Box 9600, Dar es Salaam Or by mail to kkhamis@aar.co.tz
The deadline for submitting applications is close of business Friday 13th September 2019