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About this job
Overview
Future Marketing Agency is looking for Client Services Managers who are self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.
Responsibilities
Manage project costs, budgets, and client expectations
Anticipate and make recommendations for client needs.
Be exceptionally responsive to all client requests.
Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
Coordinate projects by communicating effectively with client & Operation team to follow all steps to ensure the project stays on track.
Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
Duties include
Receive, coordinate & assign existing customer requests through Support Desk.
Preparing estimates
Creating project dockets including budgets, timelines, creative briefs, project folders
Quality assurance including proofreading and ensuring that all work presented to our clients meets their specifications and brand mandates
Managing budgets and timelines
Generating and presenting change orders
Providing clients with timely updates and status
Updating all project statuses as frequently as possible throughout the day – and before leaving work at the end of the day
Review and preparation of invoices
Attending all staff briefings and project status check-ins each morning
Requirements
Must have excellent problem solving, organizational, written & verbal Communication.
Must have strong follow-up skills.
Proficient in Microsoft Outlook, Word, Excel.
Must have excellent phone skills & etiquette.
Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
Must be willing to learn new things.
Some knowledge of Photoshop, HTML editing & FTP software a huge plus.
Must like smiley faces and have a sense of humor.
How to Apply
To apply for these positions, please submit your CV (max 4 pages) including a cover letter to director@futuremarketing.co.tz OR info@futuremarketing.co.tz Deadline: 5th April, 2019. Future Marketing Agency, P.o Box 25098, Plot no 92, Hondo hondo, Sinza Kwa Remi, Dar es Salaam.E-mail: info@futuremarketing.co.tz
Future Marketing Agency is looking for Client Services Managers who are self-motivated, dependable, well-organized, adaptable, flexible, resourceful, computer savvy, and detail oriented with strong written & verbal communications skills and the ability to balance multiple priorities. A “can do” attitude is required and the individual must be able to work in a fast-paced, challenging, energetic environment.
Responsibilities
Manage project costs, budgets, and client expectations
Anticipate and make recommendations for client needs.
Be exceptionally responsive to all client requests.
Understanding the client’s needs and the internal resources available to you throughout the production cycle by clearly and proactively managing communications between our staff and clients.
Coordinate projects by communicating effectively with client & Operation team to follow all steps to ensure the project stays on track.
Work with creative team to bring ideas into the mix, offer suggestions, research, and ability to share & constantly learn new technology.
Provide EXCELLENT customer service with a positive attitude to every client, on every occasion.
Duties include
Receive, coordinate & assign existing customer requests through Support Desk.
Preparing estimates
Creating project dockets including budgets, timelines, creative briefs, project folders
Quality assurance including proofreading and ensuring that all work presented to our clients meets their specifications and brand mandates
Managing budgets and timelines
Generating and presenting change orders
Providing clients with timely updates and status
Updating all project statuses as frequently as possible throughout the day – and before leaving work at the end of the day
Review and preparation of invoices
Attending all staff briefings and project status check-ins each morning
Requirements
Must have excellent problem solving, organizational, written & verbal Communication.
Must have strong follow-up skills.
Proficient in Microsoft Outlook, Word, Excel.
Must have excellent phone skills & etiquette.
Must have NO FEAR of computers & technology. At least an intermediate knowledge of internet terms & capabilities.
Must be willing to learn new things.
Some knowledge of Photoshop, HTML editing & FTP software a huge plus.
Must like smiley faces and have a sense of humor.
How to Apply
To apply for these positions, please submit your CV (max 4 pages) including a cover letter to director@futuremarketing.co.tz OR info@futuremarketing.co.tz Deadline: 5th April, 2019. Future Marketing Agency, P.o Box 25098, Plot no 92, Hondo hondo, Sinza Kwa Remi, Dar es Salaam.E-mail: info@futuremarketing.co.tz