Analyze your CV for Commercial Officer at Zambia Cargo & Logistics Limited (ZCL)

Commercial OfficerAbout UsZambia Cargo and Logistics Limited (ZCL) is a regional logistics service provider and wholly owned by the Government of the Republic of Zambia through the Industrial Development Corporation (IDC). ZCL operates dry ports in Dar Es Salaam, Tanzania and Walvis Bay, Namibia. The company also has a regional freight forwarding office in Ndola, Zambia and is present at various border points.Responsibilities for the RoleAssist in the development and execution of marketing campaigns across various channels, including digital, print, and social mediaCoordinate with external agencies and vendors to ensure the timely delivery of marketing materials and campaignsMonitor and report on the performance of marketing campaigns, making recommendations for improvementCreate and manage content for marketing materials, including brochures, newsletters, websites, and social mediaEnsure that all content aligns with the company’s brand guidelines and messaging strategyConduct market research to identify customer needs, preferences, and trendsAnalyze competitor activities and market conditions to inform marketing strategiesGather and interpret data to support the development of marketing plans and campaignsManage the company’s social media profiles and online presence, including content scheduling and engagementAssist in the execution of email marketing campaigns, including list management and performanceOptimize digital marketing efforts through SEO, SEM, and other digital marketing techniquesAssist in the planning and execution of corporate events, trade shows, and promotional activitiesCoordinate with vendors, venues, and staff for successful event deliveryManage event logistics, including registration, setup, and post-event follow-upSupport customer engagement initiatives, including customer surveys, feedback collection, and loyalty programsWork with the sales team to develop and implement customer retention strategiesRespond to customer inquiries and feedback through various communication channelsPrepare reports on marketing activities, including campaign performance, market research findings, and customer feedbackUtilize marketing analytics tools to track and measure the effectiveness of marketing effortsProvide insights and recommendations to the marketing manager based on data analysisAssist with the preparation of marketing budgets and forecastsManage marketing-related documentation, including contracts, agreements, and purchase ordersSupport the marketing manager with other administrative tasks as neededMinimum Acceptable QualificationsBachelor’s degree in Marketing, Business Administration, Communications, or a related fieldYears of experience in marketing, preferably in the logistics or transportation industryExperience with digital marketing, content creation, and campaign management is beneficialStrong understanding of marketing principles, digital marketing, and social media managementExcellent written and verbal communication skillsProficiency in marketing software, CRM systems, and Microsoft Office SuiteCreative thinking and problem-solving skillsHow to ApplySend the cover letter and your email subject must clearly mark “the position applied”Attach your CV and copies of your certificates to recruits@zamcargo.co.tzDeadline for application: 2nd December 2025 Note: Only shortlisted candidates who meet the criteria shall be contactedA Member of the IDC Group of Companies.