Analyze your CV for Customer Development IT Manager at Unilever
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
MAIN JOB PURPOSE
To collate information for customers and channel sales activities and report in a form for management decision making. The role acts as the owner for master data policy, dependency, and correctness of master data and oversees the processing of the master data creation/change request from Distributors.
JOB SUMMARY
Acts as the liaison contact between Field Sales Team and Head office
Loading of IQ targets and sales targets and management of the Leveredge Help Desk
Oversee deployment of Finance module across all distributors
Manage and maintain the Territory Manager route control database, reporting, and functionality
Generate Leveredge monthly reports that include, Perfect stores report, EFOS report, FCS report, COTC report by FSR and Outlet details reports
Owns Leveredge system SOPs and processes
Ensure that the promotions are running well with no issues and are on time.
Ensure that Distributor teams are able to differentiate SKUs and with the right case configuration.
Testing of new functionality on the Leveredge system before it is fully implemented to the Unilever Teams. Handling any issue relating to Leveredge.
Make the necessary changes done on the price list and circulate to all Territory Managers, Regional Account Managers and Key account managers on time.
Manage the Leveredge Helpdesk which is from a 3rd Party Provider-Servetech
Logging of Change requests from the Business to the solution providers
Being the key contact person between the Global Leveredge team and the business with full representation of the business to the Global and Africa CD team.
Communication to the Field team, Distributors on system issues, updates, downtimes
KEY REQUIREMENTS
Information Technology qualification
Practical knowledge of Leveredge, SAP, LODR, BW
Experience in reporting
SQL scripting
Data analysis experience
Service management (ITIL desirable)
Project management skills
To collate information for customers and channel sales activities and report in a form for management decision making. The role acts as the owner for master data policy, dependency, and correctness of master data and oversees the processing of the master data creation/change request from Distributors.
JOB SUMMARY
Acts as the liaison contact between Field Sales Team and Head office
Loading of IQ targets and sales targets and management of the Leveredge Help Desk
Oversee deployment of Finance module across all distributors
Manage and maintain the Territory Manager route control database, reporting, and functionality
Generate Leveredge monthly reports that include, Perfect stores report, EFOS report, FCS report, COTC report by FSR and Outlet details reports
Owns Leveredge system SOPs and processes
Ensure that the promotions are running well with no issues and are on time.
Ensure that Distributor teams are able to differentiate SKUs and with the right case configuration.
Testing of new functionality on the Leveredge system before it is fully implemented to the Unilever Teams. Handling any issue relating to Leveredge.
Make the necessary changes done on the price list and circulate to all Territory Managers, Regional Account Managers and Key account managers on time.
Manage the Leveredge Helpdesk which is from a 3rd Party Provider-Servetech
Logging of Change requests from the Business to the solution providers
Being the key contact person between the Global Leveredge team and the business with full representation of the business to the Global and Africa CD team.
Communication to the Field team, Distributors on system issues, updates, downtimes
KEY REQUIREMENTS
Information Technology qualification
Practical knowledge of Leveredge, SAP, LODR, BW
Experience in reporting
SQL scripting
Data analysis experience
Service management (ITIL desirable)
Project management skills