Analyze your CV for Customer Service Officer at VisionFund Tanzania Microfinance Bank Limited
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
VisionFund Tanzania Microfinance Bank Ltd (VFT MFB) formerly known as SEDA is a fast growing and reputable Micro Finance Bank (MFB), has a loan book of TZs. 17 billion and 30,000 customer base, more that 5,000 of them being small holder farmers. VFT-MFB is seeking to employ a dynamic and committed Tanzanian young men & women who have passion for people’s economic development to fill in the vacant positions detailed here below;
Work Reference No. 013/22
Position: Customer Service Officer
Reporting to: Business Centre Manager
Responsibility:
Provides support to Business Centre Manager in day to day activities related to data entry inVFT MFB system
Provide satisfactory customer service toVFT internal and external customers
Main tasks
Attends customer inquiries
Promotes/markets Savings. .
Directs customers to respective officer or right channel
Monitors/attends customers’ATM usage.
Register and solve customers’ compliances.
Pass right information to customers
Issues marketing tools such as fliers to customers
Ensure accurate data entry.
Acknowledges bank correspondence.
Sends disbursement sheet to Central Processing Center I I Post and receive the Business Centre Parcels..
Does photo copy and printings.
Keeps the Business Center stationeries.
Keeps under safe custody all clients loan collaterals, files, documents and other valuable item
Opens savings accounts
Petty cash reimbursement/disbursement as per policy
Effect cash and cheque payment s as per authorized, approved or request voucher
Ensure payment of services delivery agents/partners e.g. bills, contractors, labour wages if any
Purchases of office items e.g. water, sugar, utensils e.t.c
Education & Experience:
Bachelor Degree in Accounting,
Must have a clear understanding of data entry and technology.
Very good knowledge and comfort dealing with financial information..
Very good analytical & reporting skills.
Proficient in Microsoft office application
Be a good leader.
Very good communication and marketing skills (both written and verbal).
Mode of Application:
Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to; vftHRstaff@vftz.co.tz.
The position should be the subject of the email application.
OR; through the postal address below:
The Chief Executive Officer,VisionFund Tanzania Microfinance Bank Limited,P.O. Box 1546,Arusha TANZANIA.
The application should reach the undersigned not later than 26th June 2022.
N.B. Only short-listed candidates will be contacted
Disclaimer
VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/ agent to conduct recruitment on its behalf.
Work Reference No. 013/22
Position: Customer Service Officer
Reporting to: Business Centre Manager
Responsibility:
Provides support to Business Centre Manager in day to day activities related to data entry inVFT MFB system
Provide satisfactory customer service toVFT internal and external customers
Main tasks
Attends customer inquiries
Promotes/markets Savings. .
Directs customers to respective officer or right channel
Monitors/attends customers’ATM usage.
Register and solve customers’ compliances.
Pass right information to customers
Issues marketing tools such as fliers to customers
Ensure accurate data entry.
Acknowledges bank correspondence.
Sends disbursement sheet to Central Processing Center I I Post and receive the Business Centre Parcels..
Does photo copy and printings.
Keeps the Business Center stationeries.
Keeps under safe custody all clients loan collaterals, files, documents and other valuable item
Opens savings accounts
Petty cash reimbursement/disbursement as per policy
Effect cash and cheque payment s as per authorized, approved or request voucher
Ensure payment of services delivery agents/partners e.g. bills, contractors, labour wages if any
Purchases of office items e.g. water, sugar, utensils e.t.c
Education & Experience:
Bachelor Degree in Accounting,
Must have a clear understanding of data entry and technology.
Very good knowledge and comfort dealing with financial information..
Very good analytical & reporting skills.
Proficient in Microsoft office application
Be a good leader.
Very good communication and marketing skills (both written and verbal).
Mode of Application:
Interested and suitably qualified individuals should forward their application letter, attaching copies of their academic and professional certificates; detailed CV’s with three referees to; vftHRstaff@vftz.co.tz.
The position should be the subject of the email application.
OR; through the postal address below:
The Chief Executive Officer,VisionFund Tanzania Microfinance Bank Limited,P.O. Box 1546,Arusha TANZANIA.
The application should reach the undersigned not later than 26th June 2022.
N.B. Only short-listed candidates will be contacted
Disclaimer
VisionFund Tanzania Microfinance Bank would like to inform the general public that it has not engaged any consultant/ agent to conduct recruitment on its behalf.