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About this job
Customer Service Officer at Hope Microcredit
Job Description
The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.
Qualifications & Experience Required
Proven experience in customer service or client support
Strong communication and interpersonal skills
Ability to handle customer inquiries and complaints professionally
Basic computer skills and familiarity with office software
Problem-solving mindset with attention to detail
At least 1 year of experience in a similar role
How To Apply
Send your CV to: hr.hopemicrocredit@gmail.com cc hellomikopo@gmail.com cc hr@hopemicrocredit.co.tz
Subject Line: Application for Customer Service Officer Position at Hope Microcredit
Closing Date: 01st March 2026
Job Description
The Customer Service Officer will be responsible for providing excellent support to clients, handling inquiries, resolving complaints, and ensuring a positive customer experience. The role includes responding to customer requests across multiple channels, maintaining accurate records, and supporting the smooth delivery of company services.
Qualifications & Experience Required
Proven experience in customer service or client support
Strong communication and interpersonal skills
Ability to handle customer inquiries and complaints professionally
Basic computer skills and familiarity with office software
Problem-solving mindset with attention to detail
At least 1 year of experience in a similar role
How To Apply
Send your CV to: hr.hopemicrocredit@gmail.com cc hellomikopo@gmail.com cc hr@hopemicrocredit.co.tz
Subject Line: Application for Customer Service Officer Position at Hope Microcredit
Closing Date: 01st March 2026