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About this job
Job Purpose
To manage and coordinate the development, implementation, launch of products through all modes of subscriptions and ensure continue positive, growing revenue stream in all products. Also, manage and ensure a profitable pricing position in comparison to the market.
Core responsibilities
Define the pricing strategy to ensure product profitability
Manage Business case accuracy before execution of initiatives
Manage and initiate implementation of tracking tools for proactive monitoring of product performance and product initiatives
Lead in designing and developing Voice and Data offers followed by continuous monitoring and impact analysis
Manage the execution and communication of all Voice and Data initiatives
Lead in the budget, forecasting exercises for Voice and Data; and reporting performance with relevant stakeholder for business visibility
Manage all business intelligence activities from planning, KPIs & objectives definition to presenting results to the top management
Evaluate business cases, pricing techniques and elasticity models to be implemented for Voice and Data initiatives
Conduct market/competitive analysis and work with other products, segments and marketing managers to form shared views of the marketplace
Manage customer experience before and after all changes
Product development process management
Market analysis and Voice & Data product development
Generate product ideas through the product development process
Support the production of concept briefs including specifications
Provide feasibility analyses for (re)new products and services, including the coordination of relevant business cases
Proactively monitor key customer-facing platforms to make sure that customer have a good quality of service; raise issues to technical teams in due time
Evaluate products and services specifications and initiate and realize changes if necessary, taking into account internal and external customer demands and sentiments, while following the established approval process, leading to the constant improvement of products and services.
Support (Knowledge Centre) & Lead Internet and Voice Innovation
Perform constant benchmarking of Voice and data portfolio Vs other market players
Drive the development of product concept briefs
Qualification
Bachelor Degree in Commerce, Economics, Financial technology or related fields
Telecommunication experience, preferably with experience in product management
Core Competencies
Analytical & Critical Thinking Skills
Presentation & Communication
Critical Thinking & Problem solving
People’s Management skills
Leadership skills
Job Responsibilities
Has accountability for the delivery of end results of own projects;
Identifies trends, suggests improvements and ensures that the function adheres to the delivery of the agenda;
Has shared responsibility for the delivery of end results and contributes to planning, finances/budget and policy formulation;
Has in-depth understanding of the concepts, procedures and processes, expected outputs and objectives within own discipline/work area;
Demonstrates strong communication and diplomacy skills to persuade and influence ;
Uses best practice knowledge to provide thought leadership that supports the future capabilities for the function;
Builds solid relations and works closely with related departments;
May provide informal guidance to junior staff;
Skills
Selling Business Outcomes
Managing the Sales Cycle
Commercial Acumen in the B2B Environment
Customer Centricity
Application of Vodafone Business Sales Tools
B2B Product Knowledge and Proposition Delivery