Analyze your CV for Front Desk Officer at Management and Development For Health(MDH)
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
Overview
Management and Development for Health (MDH) is a non-profit, non-governmental organization whose primary aim is to contribute to address public health priorities of the people of Tanzania and the world at large. These priorities include: communicable diseases such as HIV/AIDS, Tuberculosis and Malaria; Reproductive, Maternal, New-born and Child health (RMNCH); Nutrition; NonCommunicable Diseases of public health significance; as well as Health System Strengthening. MDH strongly believes in and works in partnership with various local and global institutions, Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC); President’s Office Regional Authorities and Local Government (PORALG); donor agencies; academic and non-academic institutions; implementing partners; civil society, community-based and faith-based organizations and others. MDH seeks to recruit qualified individuals to fill the below vacancies:
Position: FRONT DESK OFFICER (INTERN)
Location: DAR ES SALAAM
Reporting: SENIOR PROGRAM ADMINISTRATION MANAGER
Job summary:
This position is responsible for managing front desk operations, stores, administration and managing incoming visitors, communication in a professional manner and portraying the image of the organization.
Responsibilities
Answer all incoming calls and handle caller’s inquiries accordingly as well as directing them to respective officers
Professionally receive visitors entering organization, obtain all necessary information from them and direct them to the appropriate destination.
Type all office correspondences and other communication as per directive
Facilitate easy and prompt communication between MDH and the outside world
Promote and ensure proper use of communication channels, mindful of avoiding unnecessary costs
Perform general clerical duties including but not limited to photocopying, faxing, typing and scanning.
Set up staff travel and accommodation arrangements as required
Maintain the general filing system and file all correspondence
Receive materials from outside suppliers
Arrange, issue and distribute materials to various sites and internal users.
Maintain stores records and prepare various stores report.
Make sure a store is clean and arranged properly.
Assist in receiving procurement documents like tender documents, invitation for quotations
Coordinate the distribution of materials to internal users.
Coordinate the distribution of materials to various sites supported by MDH
Coordinate the inspection team for the incoming materials from suppliers before accepting them to the store.
Updating stores procedures.
Perform secretarial, general administrative and clerical support activities
Handle the incoming and outgoing emails and ensure their proper distribution
Assist in preparation of meetings, conferences and telephone conference calls
Assist with the registration of participants attending MDH meetings and work with the finance department to make sure the participants are reimbursed their transport allowance when required.
Build up a strong and well-organized registry
Tide up and maintain the reception area
Perform any other job-related duties as given by supervisor.
Required qualifications
Degree in Business Administration or Certificate/diploma in secretarial duties would be an added advantage
A minimum of 3 years’ experience in receptionist/telephone operator activities Excellent English Language skills.
Basic training on telephone operations
Intermediate knowledge of computers and Microsoft Office software applications i.e. Word and Excel
Strong organizational and planning skills.
Attention to detail and the ability to work well under pressure in an open work environment.
Strong written and verbal communication skills
Knowledge of administrative and clerical processes and procedures.
Must be articulate and professional in manner and appearance and be able to maintain a high level of confidentiality.
Must have, or quickly develop, a good understanding of the organization and its departments and staff in order to effectively direct visitors and callers to the appropriate person to handle their request.
Willing to work extra hours when required.
Interested candidates should submit an application letter indicating clearly the position applied for, a detailed copy of their CV, and names and contact information (email addresses and telephone numbers) of three work-related referees.
Applications should be submitted by Monday 14th April 2019, to the Human Resource Manager through e-mail hr@mdh-tz.org or dropped by hand at the MDH Head Office in Mikocheni, along Mwai Kibaki Road, Plot No. 802.
Kindly note that only shortlisted applicants will be contacted.
Management and Development for Health (MDH) is a non-profit, non-governmental organization whose primary aim is to contribute to address public health priorities of the people of Tanzania and the world at large. These priorities include: communicable diseases such as HIV/AIDS, Tuberculosis and Malaria; Reproductive, Maternal, New-born and Child health (RMNCH); Nutrition; NonCommunicable Diseases of public health significance; as well as Health System Strengthening. MDH strongly believes in and works in partnership with various local and global institutions, Ministry of Health, Community Development, Gender, Elderly and Children (MOHCDGEC); President’s Office Regional Authorities and Local Government (PORALG); donor agencies; academic and non-academic institutions; implementing partners; civil society, community-based and faith-based organizations and others. MDH seeks to recruit qualified individuals to fill the below vacancies:
Position: FRONT DESK OFFICER (INTERN)
Location: DAR ES SALAAM
Reporting: SENIOR PROGRAM ADMINISTRATION MANAGER
Job summary:
This position is responsible for managing front desk operations, stores, administration and managing incoming visitors, communication in a professional manner and portraying the image of the organization.
Responsibilities
Answer all incoming calls and handle caller’s inquiries accordingly as well as directing them to respective officers
Professionally receive visitors entering organization, obtain all necessary information from them and direct them to the appropriate destination.
Type all office correspondences and other communication as per directive
Facilitate easy and prompt communication between MDH and the outside world
Promote and ensure proper use of communication channels, mindful of avoiding unnecessary costs
Perform general clerical duties including but not limited to photocopying, faxing, typing and scanning.
Set up staff travel and accommodation arrangements as required
Maintain the general filing system and file all correspondence
Receive materials from outside suppliers
Arrange, issue and distribute materials to various sites and internal users.
Maintain stores records and prepare various stores report.
Make sure a store is clean and arranged properly.
Assist in receiving procurement documents like tender documents, invitation for quotations
Coordinate the distribution of materials to internal users.
Coordinate the distribution of materials to various sites supported by MDH
Coordinate the inspection team for the incoming materials from suppliers before accepting them to the store.
Updating stores procedures.
Perform secretarial, general administrative and clerical support activities
Handle the incoming and outgoing emails and ensure their proper distribution
Assist in preparation of meetings, conferences and telephone conference calls
Assist with the registration of participants attending MDH meetings and work with the finance department to make sure the participants are reimbursed their transport allowance when required.
Build up a strong and well-organized registry
Tide up and maintain the reception area
Perform any other job-related duties as given by supervisor.
Required qualifications
Degree in Business Administration or Certificate/diploma in secretarial duties would be an added advantage
A minimum of 3 years’ experience in receptionist/telephone operator activities Excellent English Language skills.
Basic training on telephone operations
Intermediate knowledge of computers and Microsoft Office software applications i.e. Word and Excel
Strong organizational and planning skills.
Attention to detail and the ability to work well under pressure in an open work environment.
Strong written and verbal communication skills
Knowledge of administrative and clerical processes and procedures.
Must be articulate and professional in manner and appearance and be able to maintain a high level of confidentiality.
Must have, or quickly develop, a good understanding of the organization and its departments and staff in order to effectively direct visitors and callers to the appropriate person to handle their request.
Willing to work extra hours when required.
Interested candidates should submit an application letter indicating clearly the position applied for, a detailed copy of their CV, and names and contact information (email addresses and telephone numbers) of three work-related referees.
Applications should be submitted by Monday 14th April 2019, to the Human Resource Manager through e-mail hr@mdh-tz.org or dropped by hand at the MDH Head Office in Mikocheni, along Mwai Kibaki Road, Plot No. 802.
Kindly note that only shortlisted applicants will be contacted.