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About this job

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice
JOB INTRODUCTION:
The main purpose of the job is achieve the revenue and gross margin budgets for MSS and associated servicesthrough contract compliance and delivery of effective operations, cost control, service planning and adherence toG4S standard operating procedures. Services to include oversight and support for the day to day operations of:I. Manned SecurityII. InvestigationsIII. ConsultancyIV. K9V. Armed Services & Close ProtectionVI. Secure MobilityVII. Emergency Response
 
ROLE RESPONSIBILITY:
Key Accountabilities:
1. Command, Control & Communications in respect of the services listed above as provided by G4S2. Compliant and efficient delivery of services through heads of departments and sub-contractors3. Ensure the security and efficiency of the MSS Control Room,4. Direct management of Emergency Response5. Develop and maintain customer relationships, retaining and growing existing contracts6. Plan and mobilize new contract start ups7. Prepare business cases / plans for added value services8. Loss Prevention9. Ensure compliance with SOPs and G4S Group Minimum Standards10. Implementing & maintaining appropriate systems, processes and procedures that ensure effective andefficient delivery of services to the customers.11. Managing operational and contingent risks. Implementing appropriate Security Systems in Control Roomand ensuring proper working processes.12. Monitoring and controlling service delivery costs to optimize profitability.13. Ensuring that services rendered are billed accurately and promptly and managing effective cash flow.14. Analyzing, maintaining and providing accurate financial information.15. Managing, motivating and developing management staff assigned to the division.16. Market the services through official and social networking17. Contribute to the overall success of G4S Tanzania as a member of the SMT
Eligibility

This position is reserved for Tanzanian Nationals either resident in Dar es Salaam or willing to relocate
Fluency in English and Swahili (spoken, written)
Police clearance
Car ownership

 
THE IDEAL CANDIDATE:
Experience & Skills:
Essential

Experience managing operations for an international MSS company operating nationally
Strong leadership skills experienced in managing an operations team
Able to negotiate and interact at a senior level. Excellent interpersonal and communication skills.
Ability to develop and execute plans effectively
Excellent analytical and numerical abilities.
Assertive and resilient team player with the ability to work effectively in a high pressure environment andmeet strict deadlines.
The ability to maintain regular contacts with customers to ensure customer expectations are met.
Ability to drive and possession of a valid driving license

Desirable

Existing network with the business community and local authorities
A pipeline to convert
Weapons handling experience
K9 Operations experience
Emergency services operations experience
Experience security technical equipment