Analyze your CV for ICT Officer II (Service & Support) at Tanzania Railways Corporation (TRC)
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About this job
ICT OFFICER II (SERVICE & SUPPORT) - 2 POST
DUTIES AND RESPONSIBILITIES
i.Research and identify solutions to software and hardware issues;
ii.Diagnose and troubleshoot technical issues, including account setup and network configuration;
iii.Provide technical support for incoming queries related to computer systems;
iv.To provide technical support in application of Information Technology;
v.Participate in the coaching and mentoring TRC staffs on ICT development;
vi.Assist to prepare ICT regulations and guidelines;
vii.Install, modify and repair computer hardware and software;
viii.Install computer peripherals for users;
ix.Follow up with users to ensure issue has been resolved;
x.To perform any relevant duties assigned by supervisors.
QUALIFICATION AND EXPERIENCE
Bachelor’s Degree either in Information Technology, Computer Science, Computer Engineering or equivalent degree from a reputable academic institution. Possession of a relevant recognized ICT professional certification and Practical knowledge and skills relevant to the position will be added advantage.
REMUNERATIONAccording to TRC's Salary Scale
DUTIES AND RESPONSIBILITIES
i.Research and identify solutions to software and hardware issues;
ii.Diagnose and troubleshoot technical issues, including account setup and network configuration;
iii.Provide technical support for incoming queries related to computer systems;
iv.To provide technical support in application of Information Technology;
v.Participate in the coaching and mentoring TRC staffs on ICT development;
vi.Assist to prepare ICT regulations and guidelines;
vii.Install, modify and repair computer hardware and software;
viii.Install computer peripherals for users;
ix.Follow up with users to ensure issue has been resolved;
x.To perform any relevant duties assigned by supervisors.
QUALIFICATION AND EXPERIENCE
Bachelor’s Degree either in Information Technology, Computer Science, Computer Engineering or equivalent degree from a reputable academic institution. Possession of a relevant recognized ICT professional certification and Practical knowledge and skills relevant to the position will be added advantage.
REMUNERATIONAccording to TRC's Salary Scale