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About this job

 
Industry: Telecommunication 
Job Type: Full Time 
Job Location: Zanzibar 
Minimum Education: Bachelor's Degree 
Required Experience: 2 Years 
Apply by: 4th October 2022 
Job Purpose
The Inbound and Outbound Call Centre Representative handles the company's call centre including incoming customer calls and outgoing calls on sales. Their duties include answering calls within the allotted time, speaking with clients to learn how they can assist them and recommending the best products, services or solutions.
Job Qualifications / Experience 

Bachelor Degree in Business Administration, Sales and Marketing or similar field 
2 years' experience working at a call centre 
Must have an inbound and outbound call centre experience 
Verbal and written communication skills Knowledge of sales principles and methods Active listening and paying attention to details 
Problem-Solving skills 
Telephone and data entry skills 
Documentation /report writing skills Good computer skills 

*Only shortlisted candidates will be contacted 
Please share your CV to jobs@favoritegroup.co.tz