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About this job
Insurance Operations Officer
INDUSTRY: INSURANCE
HR World Ltd on behalf of our client, we are looking for an Insurance Operations Officer who will be responsible for ensuring the smooth day-to-day functioning of the company’s operational activities across various departments, including administration, underwriting, claims processing, sales and marketing, and customer relationship management.
Responsibilities:
Maintain and organize company records, documents, and files in both physical and digital formats
Ensure compliance with statutory and regulatory requirements (e.g., TIRA, TRA)
Oversee office supplies, inventory, logistics, and facility maintenance
Coordinate meetings, prepare minutes, reports, and follow up on action items
Support the HR function in matters related to staff records, timesheets, leave, and general welfare
Assist in receiving and reviewing insurance proposals from clients
Coordinate with underwriters to ensure timely preparation of quotations and policy documents
Evaluate documentation for completeness and compliance before submission to insurers
Monitor policy issuance and renewals, ensuring accuracy and timeliness
Receive initial claims notifications from clients and guide them through the claims process
Collect and verify all required claims documentation
Liaise with insurance companies for claim lodgment, assessment, and settlement
Keep clients updated on the status of their claims and escalate issues where necessary
Assist in executing marketing campaigns and outreach activities to promote the company’s insurance products and services
Prepare marketing materials and ensure consistency with brand guidelines
Serve as a primary point of contact for clients, ensuring high standards of customer service
Address client inquiries promptly and professionally and escalate complex issues when needed
Timely and accurate processing of underwriting and claims tasks
Qualifications:
Bachelor Degree in Insurance, Accounting, or any other related field
5+ years of experience working as an Insurance Operations Officer
Strong knowledge of insurance operations and processes
Proficiency in MS Office and familiarity with insurance management software
Interested candidates may send their CVS to career@hrworld.co.tz before 30th April 2025. Only successful candidates will be contacted.
INDUSTRY: INSURANCE
HR World Ltd on behalf of our client, we are looking for an Insurance Operations Officer who will be responsible for ensuring the smooth day-to-day functioning of the company’s operational activities across various departments, including administration, underwriting, claims processing, sales and marketing, and customer relationship management.
Responsibilities:
Maintain and organize company records, documents, and files in both physical and digital formats
Ensure compliance with statutory and regulatory requirements (e.g., TIRA, TRA)
Oversee office supplies, inventory, logistics, and facility maintenance
Coordinate meetings, prepare minutes, reports, and follow up on action items
Support the HR function in matters related to staff records, timesheets, leave, and general welfare
Assist in receiving and reviewing insurance proposals from clients
Coordinate with underwriters to ensure timely preparation of quotations and policy documents
Evaluate documentation for completeness and compliance before submission to insurers
Monitor policy issuance and renewals, ensuring accuracy and timeliness
Receive initial claims notifications from clients and guide them through the claims process
Collect and verify all required claims documentation
Liaise with insurance companies for claim lodgment, assessment, and settlement
Keep clients updated on the status of their claims and escalate issues where necessary
Assist in executing marketing campaigns and outreach activities to promote the company’s insurance products and services
Prepare marketing materials and ensure consistency with brand guidelines
Serve as a primary point of contact for clients, ensuring high standards of customer service
Address client inquiries promptly and professionally and escalate complex issues when needed
Timely and accurate processing of underwriting and claims tasks
Qualifications:
Bachelor Degree in Insurance, Accounting, or any other related field
5+ years of experience working as an Insurance Operations Officer
Strong knowledge of insurance operations and processes
Proficiency in MS Office and familiarity with insurance management software
Interested candidates may send their CVS to career@hrworld.co.tz before 30th April 2025. Only successful candidates will be contacted.