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About this job


















Role Purpose








Manage/Oversees the Mpesa IT Infrastructure Operations, System’s Backups, Archiving & Restore and IT NOC Monitoring.
Key accountabilities and decision ownership 

IT - Systems Monitoring and Security Management
Supplier & Contracts Management
Hardware Resources acquisition and implementations
System’s Capacity and demands management.
Backup, restore and archiving (for Mpesa and IT Systems)
Storage Capacity Management and Planning for Mpesa
Operating Systems, Databases and Servers Hardware Management and support as per ITIL Model.
System’s administration and monitoring (IT NOC Monitoring for all the Systems in IT &Billing)
Compliance to Cyber Security Policies, Processes, and procedures for Mpesa Infrastructure
Cloud Infrastructure Management and Support for Mpesa systems
Vendors Management (SLA’s and Contract Management)
Assets Life cycle management 
Innovation automation and cost optimization on the processes and daily IT operations on Mpesa Infrastructure
Execution of the company and Group strategy and deliverables related to MPESA IT Infrastructure
Providing inputs for budget requirements for Mpesa IT Infrastructure section (Capex and Opex)
People Management





Core competencies, knowledge, and skills

Cloud Computing(Vmware , AWS, Microsoft etc)
Oracle /MySQL /SQL, RDBMS 
Project Management 
Operating Systems (ESXIs,Windows OS, Unix)
Centralized storage, Backups and archiving solutions 
IOT (Internet of Things) 
Excellent Analytical and problem solving Skills.
Curious about automations and artificial intelligence

Must have technical/professional qualifications & Experience

B.Sc. In Information Technology /computer Science or Telecommunication Engineering
Minimum 5 years  experience in the IT industry 
Management /leadership training (added advantage)