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About this job
Job description
Role purpose:
To acquire new Customers Accounts for Vodacom Enterprise
To increase the business in circa 1-4 accounts per annum.
Key accountabilities
Responsible for the in-country acquisition of 1–4 Vodacom Enterprise accounts and delivery of profitable, long-term business of those accounts to Vodacom
Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers
Works collaboratively to provide direction on the service relationship for nominated accounts
Inputs to decisions on new propositions, product mix, and services for customers
Qualification & Competencies
Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
3+ years’ experience industry or functional experience.
Strong analytical skills and business acumen.
Build and maintain a relationship with key stakeholders in the value chain.
Telecommunications experience would be advantageous.
Excellent communication skills
Strong stakeholder management skills
Ability to anticipate customer, competitor and market dynamics
Strong customer service and customer satisfaction ethos. Delivering results.
Role purpose:
To acquire new Customers Accounts for Vodacom Enterprise
To increase the business in circa 1-4 accounts per annum.
Key accountabilities
Responsible for the in-country acquisition of 1–4 Vodacom Enterprise accounts and delivery of profitable, long-term business of those accounts to Vodacom
Ensures delivery of all financial targets including gross margin, cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user (ARPU) and account (ARPA).
Establishes appropriate relationships with customers in Vodacom and leverages those relationships to ensure maximum financial return from Vodacom customers
Works collaboratively to provide direction on the service relationship for nominated accounts
Inputs to decisions on new propositions, product mix, and services for customers
Qualification & Competencies
Bachelor degree in Business Administration, Economics, Marketing or its equivalent.
3+ years’ experience industry or functional experience.
Strong analytical skills and business acumen.
Build and maintain a relationship with key stakeholders in the value chain.
Telecommunications experience would be advantageous.
Excellent communication skills
Strong stakeholder management skills
Ability to anticipate customer, competitor and market dynamics
Strong customer service and customer satisfaction ethos. Delivering results.