Analyze your CV for Key Account Manager at Vodacom Tanzania

Role purpose:
To acquire new Customers Accounts for Vodafone Global Enterprises and drive profitable revenue contribution and increased market share from Fixed & mobile products and solution offerings.
 
Key accountabilities and decision ownership


Responsible for the in-country acquisition of Vodacom Enterprise accounts and delivery of profitable, long-term business of those accounts to Vodacom


Meet monthly targets as per agreed KPIs and KPAs in order to increase the annual targeted Enterprise sales.


Ensures delivery of all financial targets including gross margin, the cost to manage, cost to connect, net assets, turnover, operational cash flow and average revenue per user ( ARPU) and account (ARPA).


Establishes appropriate relationships with customers in Vodacom  and leverages those relationships to ensure a maximum financial return from Vodacom  customers 


Works collaboratively to provide  direction on the service relationship for nominated accounts


Inputs to decisions on new propositions, product mix, and services for customers


Manage customer expectation by aligning various units to ensure the end to end timely deliveries within manning SLAs.


To Interpret and understand client brand need and their budget and communicate the same to the management to capitalize on it.


Evaluation of competitors strategies and obtain their weaknesses communicate the same to the internal design team and advise the management to capitalize efforts so as to win tenders and pitches.


Maintain Customer relationships in order to maintain churn rate, not above 5% of Individual Existing and new business per annum relative to the Individual targets.


Ensure relative target on Mobile Voice, Mobile Data and Fixed revenue are met