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About this job

Key Account Manager (Grade 9) JOB PURPOSE Responsible for generating company revenue by closing sales. Core Responsibilities Achieve the desired revenue target & Gross additionTo achieve agreed growth rates from corporate accounts in line with the Business Enterprises business plan.Cross selling of products and services to new users and existing clients promoting Tigo high value offerings in line with the agreed business plan.Open up new business opportunities by networking within existing customer base and targeted accounts delivering agreed net new business revenues in line with the agreed business planManaging Key AccountsDevelop, implement and control account development plans to maximize new and repeat sales from the accountsDevelop sound business relationships with corporate client organizations, representing the company as a professional, quality organization, in order to maximize awareness and use of our serviceEnsure that all customer information is entered accurately and in a timely fashion on to the required Tigo customer databaseCustomer RetentionTo achieve agreed retention targets within an existing corporate sector account portfolio.To work very closely with internal teams offering guidance and insight to establish the best solution for the customer which is in line with our capabilitiesTo be the central point of contact for all Corporate Sector Account sales related issue within the customer portfolio and the conduit for customer communication for all other service related situationsEnsure bills are paid as per the agreed credit policyDocumentation and filling.Ensure all account opening applications forms are dully updated and used for activationsEnsure all documentations are filled in designated areas and ready to be available whenever requiredAdvice any required input to improve safe keeping of the customer records/database.Credit ControlEnsure activation forms are verified prior to account openingEnsure all the bills are paid as per the credit policyHighlight credit risks and advice management accordingly and timely Qualification And Experience University degree in marketing /communication 2+ years of experience in account acquisition/management.Proficiency with the MS Office Suite including Microsoft Word, Excel and PowerPoint CORE COMPETENCIES Ability to engage in effective and persuasive negotiations and strong interpersonal and communication skills.Ability to work under pressure and time constraintsAbility to work effectively with a wide range of cultures in a diverse community.Mature ability to work collaboratively with management teams throughout the organization and to be seen as a valuable expert resource to be sought out.Ability to achieve results through others.Set and manage priorities This Position Is Open To People Local