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About this job
Job Purpose
Manage and Grow Vodacom M-Pesa Business across all KPIs in the North region. While reporting to EHOD- M-Pesa Distribution operations and dotted line to Regional EHOD. The role manages M-Pesa partners and Customers by putting up a strategic on ground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.
Key Accountabilities
Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets
Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country
Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns
Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings
Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics
Qualifications & Experience
Bachelor’s degree or Advanced Diploma in a business related course
3-5 years of varied experience in Mobile Money on ground sales, 2years at a senior level
Extensive knowledge of Mobile Financial Services business and value chain and sound understanding of distribution models and route to market
Mobile money products penetration and on ground execution skills
Mobile Money commercial analysis skills
CORE COMPETENCIES
High level of integrity and work ethics
Ability to manage an outsourcing partner to deliver business solutions and results
High on interpersonal skills and able to relate at all levels within the business
Sound sales & Distribution experience – combination of both FMCG/Direct marketing
Customer intimacy
Keen on end to end to distributor and staff issues
Sound analytical skills
Strong communication skills and should be able to lead cross functional teams
High level of planning & execution capabilities
Able to work under high stress with short-term targets and objectives
Skills
Dynamic Prioritisation and Multi Tasking
Business Partnering
Requirements Analysis
Change and Adaptability
Data driven decisions
Complexity Management
Communication
Data Analytics and Insights
Continuous Improvement
Business and Commercial Acumen
Sales Methodologies and Processes
Customer Centricity
Problem Solving
Manage and Grow Vodacom M-Pesa Business across all KPIs in the North region. While reporting to EHOD- M-Pesa Distribution operations and dotted line to Regional EHOD. The role manages M-Pesa partners and Customers by putting up a strategic on ground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.
Key Accountabilities
Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets
Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country
Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns
Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings
Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics
Qualifications & Experience
Bachelor’s degree or Advanced Diploma in a business related course
3-5 years of varied experience in Mobile Money on ground sales, 2years at a senior level
Extensive knowledge of Mobile Financial Services business and value chain and sound understanding of distribution models and route to market
Mobile money products penetration and on ground execution skills
Mobile Money commercial analysis skills
CORE COMPETENCIES
High level of integrity and work ethics
Ability to manage an outsourcing partner to deliver business solutions and results
High on interpersonal skills and able to relate at all levels within the business
Sound sales & Distribution experience – combination of both FMCG/Direct marketing
Customer intimacy
Keen on end to end to distributor and staff issues
Sound analytical skills
Strong communication skills and should be able to lead cross functional teams
High level of planning & execution capabilities
Able to work under high stress with short-term targets and objectives
Skills
Dynamic Prioritisation and Multi Tasking
Business Partnering
Requirements Analysis
Change and Adaptability
Data driven decisions
Complexity Management
Communication
Data Analytics and Insights
Continuous Improvement
Business and Commercial Acumen
Sales Methodologies and Processes
Customer Centricity
Problem Solving