Analyze your CV for Manager Alliance and Partnerships at Standard Chartered Bank
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About this job
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
Creating & Activating sources of leads to achieve business targets (MGM, digital marketing, ecosystem, EB, alliance & Merchant Programs)
Supports marketing across media channels (ATL, BTL, Digital & Frontline Team)
Driving Funding to the accounts opened through digital and other channels
Source for new venues and avenues to generate new acquisition opportunities
Plan and create Events/Campaign/Alliance & Merchant Programs calendar to support all retail banking activities
Events/Campaign/Alliance & Merchant Programs Support:
Assist with onsite and offsite preparation and logistics
Ensure smooth execution and manage all post trackers to measure productivity rate
Manage client feedbacks and follow through with stakeholders
Manage and track budget and deliver within approved limits
Prepare/consolidate presentation decks required
Marketing Support for the Events/Campaign/Alliance & Merchant Programs:
Work with Marketing in ensuring display of updated collaterals
Work with stakeholders in creation of customised collaterals
Manage inventories
Work with Product, Segment and frontline teams to create correct messaging, look and feel for events/Campaign/Alliance & Merchant Programs
Driving Funding on the Accounts opened through digital channel
Working with marketing agency to perform call back so as to facilitate funding on the accounts open through digital channel.
Assist the team on the process of activation of the accounts and debit cards e.g pin mailer reset.
Governance
Adhere to and Institute controls
Report to the Unit Manager any adverse anomalies which impact the business as soon as this is known to you.
Record and report suspicious transactions or Frauds that are encountered at the Unit.
Ensure Anti-money laundering and CDD guidelines are followed within the Unit.
Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements.
Ensure adherence to the risk management framework.
Read, understand and comply with all provisions of the Group Code of Conduct.
Attend all required training
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
Marketing
Product & Segment
Compliance
Client Experience
External
Clients
Marketing Agencies
Other Responsibilities
Support the Unit Manager and Head, RB Operations in implementing SCB policies regarding AML/ CDD policies and adopting any imminent changes
Our Ideal Candidate
University degree or professional qualification, preferably in Banking and Finance
Proven track record of accomplishment in the management of banking operations
In depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
Ability to engage stakeholders in constructive dialogue, in order to improve own understanding and influence others decision-making.
Strong people management & communication skills, especially ability to engage and motivate large teams
Ability to analyse significant amounts of data and distil clear insights
Relevant applications & technology infrastructure knowledge
Understanding of the regulatory environment and practices
Project Management and Change Management skills
Committed to driving own team’s progress and delivering agreed outcomes.
Nurtures teamwork and collaboration.
Has the ability to blend the demands of managing day-to-day operational activities with the necessity of maintaining a strategic view.
Be able to demonstrate an ability to manage complex activities within the Bank's matrix organization structure.
Experience in budget development and budget management.
Foresight with regards to workflow, staff capability and moral.
Thought leadership in Retail Banking with appreciation industry products and developments
Strategy articulation and execution
Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
Deep understanding of in-market client product behaviours and life stages
Strong strategic acumen and execution capability
Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Strategy
Creating & Activating sources of leads to achieve business targets (MGM, digital marketing, ecosystem, EB, alliance & Merchant Programs)
Supports marketing across media channels (ATL, BTL, Digital & Frontline Team)
Driving Funding to the accounts opened through digital and other channels
Source for new venues and avenues to generate new acquisition opportunities
Plan and create Events/Campaign/Alliance & Merchant Programs calendar to support all retail banking activities
Events/Campaign/Alliance & Merchant Programs Support:
Assist with onsite and offsite preparation and logistics
Ensure smooth execution and manage all post trackers to measure productivity rate
Manage client feedbacks and follow through with stakeholders
Manage and track budget and deliver within approved limits
Prepare/consolidate presentation decks required
Marketing Support for the Events/Campaign/Alliance & Merchant Programs:
Work with Marketing in ensuring display of updated collaterals
Work with stakeholders in creation of customised collaterals
Manage inventories
Work with Product, Segment and frontline teams to create correct messaging, look and feel for events/Campaign/Alliance & Merchant Programs
Driving Funding on the Accounts opened through digital channel
Working with marketing agency to perform call back so as to facilitate funding on the accounts open through digital channel.
Assist the team on the process of activation of the accounts and debit cards e.g pin mailer reset.
Governance
Adhere to and Institute controls
Report to the Unit Manager any adverse anomalies which impact the business as soon as this is known to you.
Record and report suspicious transactions or Frauds that are encountered at the Unit.
Ensure Anti-money laundering and CDD guidelines are followed within the Unit.
Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements.
Ensure adherence to the risk management framework.
Read, understand and comply with all provisions of the Group Code of Conduct.
Attend all required training
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
Internal
Marketing
Product & Segment
Compliance
Client Experience
External
Clients
Marketing Agencies
Other Responsibilities
Support the Unit Manager and Head, RB Operations in implementing SCB policies regarding AML/ CDD policies and adopting any imminent changes
Our Ideal Candidate
University degree or professional qualification, preferably in Banking and Finance
Proven track record of accomplishment in the management of banking operations
In depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
Ability to engage stakeholders in constructive dialogue, in order to improve own understanding and influence others decision-making.
Strong people management & communication skills, especially ability to engage and motivate large teams
Ability to analyse significant amounts of data and distil clear insights
Relevant applications & technology infrastructure knowledge
Understanding of the regulatory environment and practices
Project Management and Change Management skills
Committed to driving own team’s progress and delivering agreed outcomes.
Nurtures teamwork and collaboration.
Has the ability to blend the demands of managing day-to-day operational activities with the necessity of maintaining a strategic view.
Be able to demonstrate an ability to manage complex activities within the Bank's matrix organization structure.
Experience in budget development and budget management.
Foresight with regards to workflow, staff capability and moral.
Thought leadership in Retail Banking with appreciation industry products and developments
Strategy articulation and execution
Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
Deep understanding of in-market client product behaviours and life stages
Strong strategic acumen and execution capability
Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners