Analyze your CV for Manager, Digital Banking & Partnerships at Standard Chartered Bank
Get a free, instant analysis of how well your CV matches this role. Identify ATS issues, keyword gaps, and actionable improvements to boost your chances.
About this job
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
To manage Digital Sales end to end, including all partnerships.
Sales
Formulate Sales strategies, implement and track performance
Participate in CVP formulations
Work closely with marketing department to execute marketing plans
Track performance of all sales channels of the business
Engage and manage all sales stakeholders
Cost Agenda and Business Efficiency
Ensure marketing budget is well managed
To review and monitor all business expenses which are sales related
Analyse and advise business head on efficiencies
Optimize on all opportunities available for business efficiencies
Strategy and Business Management
Acquire strategic partners to grow business
Implement and fully drive Ecosystem strategy
Drive key projects to business relating to sales
Identify new business opportunities for business growth
Support Product team on BAU activities.
Analyse and advise business head with insights.
Develop operating models and be accountable for all tactical
Prepare presentation for Digital banking department for various forums.
Team Support
Support all segments and play key role to drive digital agenda across the bank.
Engage in various forums assigned to support teams
Spend time with Client Experience team to understand client needs.
Governance
Work closely with Governance and Risk team to insure safe environment of business.
Attend all risk and governance meeting to understand the progress and share experiences.
Review contracts and other documents before HoD.
Highlight any risk elements in the business.
Manage contracts of Digital Department
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
INTERNAL
CABAM
Client Experience
Branch, Priority and EB
Product & Segment
Operations
CPBBMT
EXTERNAL
Clients
Marketing Agencies
Other Responsibilities
Take lead of all digital activities in the absence of HoD
QUALIFICATIONS:
University degree or professional qualification, preferably in Banking and Finance
Proven track record of accomplishment in the management of banking operations
In depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
Ability to engage stakeholders in constructive dialogue, in order to improve own understanding and influence others decision-making.
Strong people management & communication skills, especially ability to engage and motivate large teams
Ability to analyse significant amounts of data and distil clear insights
Relevant applications & technology infrastructure knowledge
Understanding of the regulatory environment and practices
Project Management and Change Management skills
Committed to driving own team’s progress and delivering agreed outcomes.
Nurtures teamwork and collaboration.
Has the ability to blend the demands of managing day-to-day operational activities with the necessity of maintaining a strategic view.
Be able to demonstrate an ability to manage complex activities within the Bank's matrix organization structure.
Experience in budget development and budget management.
Foresight with regards to workflow, staff capability and moral.
Thought leadership in Retail Banking with appreciation industry products and developments
Strategy articulation and execution
Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
Deep understanding of in-market client product behaviours and life stages
Strong strategic acumen and execution capability
Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
To manage Digital Sales end to end, including all partnerships.
Sales
Formulate Sales strategies, implement and track performance
Participate in CVP formulations
Work closely with marketing department to execute marketing plans
Track performance of all sales channels of the business
Engage and manage all sales stakeholders
Cost Agenda and Business Efficiency
Ensure marketing budget is well managed
To review and monitor all business expenses which are sales related
Analyse and advise business head on efficiencies
Optimize on all opportunities available for business efficiencies
Strategy and Business Management
Acquire strategic partners to grow business
Implement and fully drive Ecosystem strategy
Drive key projects to business relating to sales
Identify new business opportunities for business growth
Support Product team on BAU activities.
Analyse and advise business head with insights.
Develop operating models and be accountable for all tactical
Prepare presentation for Digital banking department for various forums.
Team Support
Support all segments and play key role to drive digital agenda across the bank.
Engage in various forums assigned to support teams
Spend time with Client Experience team to understand client needs.
Governance
Work closely with Governance and Risk team to insure safe environment of business.
Attend all risk and governance meeting to understand the progress and share experiences.
Review contracts and other documents before HoD.
Highlight any risk elements in the business.
Manage contracts of Digital Department
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Support team to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
INTERNAL
CABAM
Client Experience
Branch, Priority and EB
Product & Segment
Operations
CPBBMT
EXTERNAL
Clients
Marketing Agencies
Other Responsibilities
Take lead of all digital activities in the absence of HoD
QUALIFICATIONS:
University degree or professional qualification, preferably in Banking and Finance
Proven track record of accomplishment in the management of banking operations
In depth knowledge and understanding of banking products and services, and ability to structure and deliver customized solutions which meet customer needs.
Ability to engage stakeholders in constructive dialogue, in order to improve own understanding and influence others decision-making.
Strong people management & communication skills, especially ability to engage and motivate large teams
Ability to analyse significant amounts of data and distil clear insights
Relevant applications & technology infrastructure knowledge
Understanding of the regulatory environment and practices
Project Management and Change Management skills
Committed to driving own team’s progress and delivering agreed outcomes.
Nurtures teamwork and collaboration.
Has the ability to blend the demands of managing day-to-day operational activities with the necessity of maintaining a strategic view.
Be able to demonstrate an ability to manage complex activities within the Bank's matrix organization structure.
Experience in budget development and budget management.
Foresight with regards to workflow, staff capability and moral.
Thought leadership in Retail Banking with appreciation industry products and developments
Strategy articulation and execution
Professional depth in Retail Products covering product development, acquisition, portfolio and risk management, marketing and campaign management
Deep understanding of in-market client product behaviours and life stages
Strong strategic acumen and execution capability
Relationship building and influencing – ability to build strong relationships across internal and external stakeholders / partners