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About this job

Marketing & Sales Operations SpecialistCORE RESPONSIBILITIESTeam Leadership & Supervision:Lead and supervise Customer Care Representatives, Social Media Managers, Graphics Designers, Content Creators, and Sales Representatives.Manage daily tasks, ensure professionalism, and conduct performance reviews.Marketing Strategy & Planning:Develop and implement strategies to increase brand awareness, generate leads, and convert them into paying customers.Plan campaigns across social media (Instagram, Facebook, TikTok), WhatsApp marketing, and field sales.Sales & Customer Acquisition Oversight:Coordinate with the sales team to improve conversion rates, set sales targets, and track performance.Provide marketing materials and support.Customer Communication & Experience:Ensure timely and professional customer communication (calls, WhatsApp, social media).Focus on improving customer onboarding and product demonstrations.Content & Branding Management:Approve all marketing content and graphics.Ensure brand messaging consistency across all platforms and plan content calendars.Reporting & Accountability:Prepare and submit weekly activity reports, monthly performance/growth reports, sales performance summaries, and campaign effectiveness analysis to the CEO.QUALIFICATIONSDiploma or Bachelor's degree in Marketing, Business, Communications, or related field1-2 years experience in marketing, sales, customer service, or digital mediaBasic understanding of social media marketing and customer acquisitionStrong communication and organizational skillsAbility to work in a team and follow instructionsPlease send your resume to hr@levanda.co.tzDeadline 3 February 2026