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About this job

Merchant Development Officer
Reporting to: Merchant Growth & Development Manager or management
Job Description
University Degree in Business Administration, Economics, Marketing, Financial Technology, or a related field. MixxBy yas2-3 years of work experience in CVM, product, sales or marketing related fields within a Fintech environment.
Core Responsibilities

Support implementation of value propositions for micro, medium, and large merchants to drive adoption and loyalty
Assist in designing and executing promotional campaigns, including business cases, go-to-market strategies, and performance tracking
Analyze merchant data to support segmentation, targeting, and growth opportunities
Gather and document merchant feedback through surveys and engagement sessions, ensuring issues are tracked and addressed
Review merchant journey across platforms to identify improvements and prepare change requests and business requirement documents
Coordinate partnership activities with high-value merchants and third parties, including meetings and contract follow-ups
Support cross-selling and up-selling initiatives by preparing materials for complementary services
Collaborate with sales, CVM, and acquisition teams to support merchant onboarding and growth plans
Prepare data-driven business cases with ROI projections for new features and initiatives
Conduct competitor and market research to provide insights on trends and positioning
Assist in preparing performance reports with merchant metrics, campaign ROI, and actionable insights
Carry out other tasks assigned by the Merchant Growth & Development Manager or management

Core Competencies

Excellent communication and interpersonal skills
Innovative and sound business mind
Ability to work under pressure
Strategic planning abilities
The ability to analyze data and derive actionable insights
Problem-solving and customer satisfaction orientation

If this description corresponds to you, grow with us by applying before September 5, 2025