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About this job
JOB PURPOSE
Administer daily system operation and maintenance of all operational support systems nodes, to ensure accurate report generation with minimum disruptions.
WE CONTRIBUTE AND LEAD
By connecting, by owning, by delivering, by change and by vision. We live our values of trust, Passion, simplicity, integrity and innovation.
CORE RESPONSIBILITIES
Daily operation and maintenance of all OSS nodes
Attend to and resolve all OSS alarms using standard vendor documentation for operation and maintenance.
Escalate and coordinate resolution of all unresolved oss outstanding faults with vendors.
Oversee the creation all various reports from OSS nodes
Ensure generated reports are correctly delivered to designated users
Perform requisite daily, weekly and monthly backups of OSS nodes.
Investigate and resolve user complaints related to the OSS nodes.
Manage the upgrade and/expansion of all OSS nodes.
Accurately report and document any related system failures
Ensure adequate capacity planning is observed on all OSS nodes
Any other duties that may be assigned from time to time
Serve as backup for assigned position
Be available on the phone
Perform any other duties that may be assigned from time to time
QUALIFICATIONS,EXPERIENCE &COMPETENCIES
Bachelor degree in Electronic, Computer, or Telecom Engineering
Minimum of 2 years’ experience on OSS
Excellent in oral and written communication skills
Demonstrated stable proven track record telecom company
Independent and with good work attitude with high level of integrity
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices" Only Successful Candidates will be contacted
Administer daily system operation and maintenance of all operational support systems nodes, to ensure accurate report generation with minimum disruptions.
WE CONTRIBUTE AND LEAD
By connecting, by owning, by delivering, by change and by vision. We live our values of trust, Passion, simplicity, integrity and innovation.
CORE RESPONSIBILITIES
Daily operation and maintenance of all OSS nodes
Attend to and resolve all OSS alarms using standard vendor documentation for operation and maintenance.
Escalate and coordinate resolution of all unresolved oss outstanding faults with vendors.
Oversee the creation all various reports from OSS nodes
Ensure generated reports are correctly delivered to designated users
Perform requisite daily, weekly and monthly backups of OSS nodes.
Investigate and resolve user complaints related to the OSS nodes.
Manage the upgrade and/expansion of all OSS nodes.
Accurately report and document any related system failures
Ensure adequate capacity planning is observed on all OSS nodes
Any other duties that may be assigned from time to time
Serve as backup for assigned position
Be available on the phone
Perform any other duties that may be assigned from time to time
QUALIFICATIONS,EXPERIENCE &COMPETENCIES
Bachelor degree in Electronic, Computer, or Telecom Engineering
Minimum of 2 years’ experience on OSS
Excellent in oral and written communication skills
Demonstrated stable proven track record telecom company
Independent and with good work attitude with high level of integrity
"We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices" Only Successful Candidates will be contacted