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About this job
The Business Operations department is responsible for all key client data management and works closely with our core operations on a daily basis to make our farmer-facing teams as effective as possible. The Business Operations Project Specialist will lead the day-to-day running of the Business Operations team, driving the team to increase efficiencies and capabilities within the team. The Business Operations Project Specialist will have an important role in developing team members’ skills during a period when the core business processes in One Acre Fund Tanzania are changing radically.Specific responsibilities include, but are not limited to:Operations- Oversee major processes and ensure accurate and timely execution of critical team tasks, together with the Business Operations Lead and Client Data Managers:Contract data entry and quality controlDistribution schedule data entry and quality controlRepayment and revenue data entry and quality controlClient blacklisting and repayment rolloversCross-departmental trackers such as Contracts & DistributionCustomer engagement- Take an active role in proactively calendaring and communicating key activities for the Business Operations team, in liaison with the Systems team and Business Operations Lead- Develop a keen understanding of One Acre Fund’s overall operations and how Business Operations’ activities can be executed and planned strategically, effectively, and efficientlyLiaise with Other DepartmentsMeet regularly with Field Operations, Audit & HR leadership to maintain a relationship of ongoing feedback, service, and communicationFeed into departmental budgeting and related communications with the Finance team Process Streaming and ImprovementsWorking with the district teams to improve the processes for receipt entry and recording revenueImprove communications between the district teams and Field operationsBuild standardized training processes and raise capacity across the team on processes such as Input Distribution, Customer Engagement and Client EnrollmentStrategic ProjectsImplement an effective tracking system for key performance indicators for the organization and the Business Operations departmentOther important systems projects, as requiredCAREER GROWTH AND DEVELOPMENTOne Acre Fund invests in building management and leadership skills. Your manager and a global support team will commit significant time in your career development. We provide constant, actionable feedback delivered through mentorship and through regular management consulting-style career reviews. We also have regular one-on-one meetings, where we listen to and discuss career goals, and work collaboratively to craft roles that each person can be passionate about. Because of our rapid growth, we constantly have new high-level roles opening up and opportunities in many functions.QUALIFICATIONSWe are seeking exceptional professionals with a strong background in finance and operations or a related field, and a demonstrated long-term passion for sustainable agricultural development in sub-Saharan Africa. We are looking for extraordinary candidates that are proactive; please only apply if you fit these criteria:Required:Demonstrated computer skills in email, internet usage, Microsoft Office: Word, Excel, AccessStrong understanding of data analytics processes, e.g. data cleaning, data quality checking, reconciliation, etc.Proactive problem solverExtremely organized individual, with the ability to manage multiple projects at once with liaison across multiple departmentsIntegrity and a positive attitudeDemonstrates high-quality work with a strong attention to detailA willingness to commit to living in Iringa for at least two yearsLanguage: Fluent in English and Swahili.Passionate about serving smallholder farmersDesired:Relevant work experiences. Examples include: demanding professional work experience in business, bank or NGO, or a successful entrepreneurial experience.Top-performing undergraduate degree in economics, business, finance, accounting or other relevant fields from a recognizedUniversity (please include grades and test scores on your resume).Leadership experience at work, or outside of work. Experience managing other people.Proven ability to set and meet targets on the jobIf you have these skills and experiences in these areas, please highlight them in your cover letter and resume.PREFERRED START DATEASAPCOMPENSATIONWe offer a modest starting salary that affords a high quality of life in our areas of operation. This is a career-track role with performance-based raises and the ability to expand responsibilities over time.Note: We are not able to sponsor a visa for this position.