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About this job
POSITION DESCRIPTION
The Operations Manager, reporting to the Country Manager, will provide operations management of the HUB project across the national HUB locations, including coordination of personnel, project activities and financial and material resources. S/he will establish and maintain positive, collaborative and productive relationships with project staff and implementing partners.
KEY RESPONSIBILITIES
Support the Country Manager with daily project management, contributing to project decision-making by providing input on the operational health and status of the project
Support the Country Manager to coordinate with technical partners, implementing partners and key local/national actors (public and private sector) to ensure effective delivery of activities
Provide overall management support to the project and develop, maintain and monitor spreadsheets and tracking tools to ensure project timelines are adhered to
Work with the Country Manager and staff to ensure that all project logistics are coordinated
Contribute significantly to country-level strategic planning and annual work planning and ensure program activities are in accordance with the project budget and work plan
Identify areas of risk and take steps to reduce vulnerabilities
Maintain and refine policies and procedures for the procurement, management and disposal of project goods and services, in compliance with project policies and procedures and regulations, and provide training to admin, IT and finance staff on proper procurement procedures
Review, negotiate, and approve all field office contracts (including service agreements, office leases, contracts), ensuring all required contractual terms and conditions are included and obtaining the best value to the project
Oversee the process for renewing local hire employment contracts on an annual basis, ensuring annual performance reviews are completed and employment contracts renewed on time
Lead the process for the recruitment of local staff, including review of job descriptions, salary negotiations, and contract development
Provide guidance to supervisors on recruitment procedures, promotions, and performance management
Develop and manage an online timesheet management system for local project staff and implementing partners
Lead staff in planning for Canadian volunteer arrivals and work placements, including arrival and orientation logistics, housing during placement, intercity transportation etc.); organize in-country volunteer orientations and lead sessions as needed
Ensure, in close collaboration with the Country Manager, that practices, measures and policies concerning volunteers’ health, safety and security are applied and respected by all stakeholders
Supervise Canadian volunteers’ requests for monthly allowances, seek approvals and submit requests for payment
Coordinate and centralize all information related to volunteers during their placements (arrival-departure dates; work log; performance management; travel; incident management etc.) and prepare reports accordingly
Oversee local company registration requirements and ensure EQWIP HUBs maintains compliance with evolving local regulations (e.g. taxation, employment/labour, etc.)
Ensure security guidelines and procedures are established, maintained, updated regularly and adhered to by staff, partners, volunteers and other stakeholders. Monitor the security situation along with senior management and communicate procedures to staff
Perform other duties as delegated by the Country Manager
QUALIFICATIONS
Applicant must be a citizen of Tanzania
Bachelor’s degree in finance, accounting, business or related field
5 to 7 years of demonstrated experience with mid-level management responsibilities for risk management, procurement, human resources, and contracts
Experience providing management and oversight of field office operations, especially across central and satellite offices
Demonstrated ability to lead a team and manage, motivate and mentor staff at all levels to create a positive team environment
Demonstrated ability to manage and prioritize multiple tasks with competing deadlines
Strong diplomatic, interpersonal, communication and presentation skills required
Advanced-level knowledge of Microsoft Excel, and basic functional knowledge of QuickBooks or other field accounting software packages preferred
Strong verbal and written English skills required
HOW TO APPLY:
Deadline to apply: Thursday June 21, 2018 at 5pm EST. Applications will be considered upon submission. Please submit your cover letter and CV as a one document Word or PDF e-mail attachment to hrtanzania@eqwiphubs.org with “Operations Manager” in the subject line. Applications will not be considered beyond the deadline.
No phone calls about the position can be accepted. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
The Operations Manager, reporting to the Country Manager, will provide operations management of the HUB project across the national HUB locations, including coordination of personnel, project activities and financial and material resources. S/he will establish and maintain positive, collaborative and productive relationships with project staff and implementing partners.
KEY RESPONSIBILITIES
Support the Country Manager with daily project management, contributing to project decision-making by providing input on the operational health and status of the project
Support the Country Manager to coordinate with technical partners, implementing partners and key local/national actors (public and private sector) to ensure effective delivery of activities
Provide overall management support to the project and develop, maintain and monitor spreadsheets and tracking tools to ensure project timelines are adhered to
Work with the Country Manager and staff to ensure that all project logistics are coordinated
Contribute significantly to country-level strategic planning and annual work planning and ensure program activities are in accordance with the project budget and work plan
Identify areas of risk and take steps to reduce vulnerabilities
Maintain and refine policies and procedures for the procurement, management and disposal of project goods and services, in compliance with project policies and procedures and regulations, and provide training to admin, IT and finance staff on proper procurement procedures
Review, negotiate, and approve all field office contracts (including service agreements, office leases, contracts), ensuring all required contractual terms and conditions are included and obtaining the best value to the project
Oversee the process for renewing local hire employment contracts on an annual basis, ensuring annual performance reviews are completed and employment contracts renewed on time
Lead the process for the recruitment of local staff, including review of job descriptions, salary negotiations, and contract development
Provide guidance to supervisors on recruitment procedures, promotions, and performance management
Develop and manage an online timesheet management system for local project staff and implementing partners
Lead staff in planning for Canadian volunteer arrivals and work placements, including arrival and orientation logistics, housing during placement, intercity transportation etc.); organize in-country volunteer orientations and lead sessions as needed
Ensure, in close collaboration with the Country Manager, that practices, measures and policies concerning volunteers’ health, safety and security are applied and respected by all stakeholders
Supervise Canadian volunteers’ requests for monthly allowances, seek approvals and submit requests for payment
Coordinate and centralize all information related to volunteers during their placements (arrival-departure dates; work log; performance management; travel; incident management etc.) and prepare reports accordingly
Oversee local company registration requirements and ensure EQWIP HUBs maintains compliance with evolving local regulations (e.g. taxation, employment/labour, etc.)
Ensure security guidelines and procedures are established, maintained, updated regularly and adhered to by staff, partners, volunteers and other stakeholders. Monitor the security situation along with senior management and communicate procedures to staff
Perform other duties as delegated by the Country Manager
QUALIFICATIONS
Applicant must be a citizen of Tanzania
Bachelor’s degree in finance, accounting, business or related field
5 to 7 years of demonstrated experience with mid-level management responsibilities for risk management, procurement, human resources, and contracts
Experience providing management and oversight of field office operations, especially across central and satellite offices
Demonstrated ability to lead a team and manage, motivate and mentor staff at all levels to create a positive team environment
Demonstrated ability to manage and prioritize multiple tasks with competing deadlines
Strong diplomatic, interpersonal, communication and presentation skills required
Advanced-level knowledge of Microsoft Excel, and basic functional knowledge of QuickBooks or other field accounting software packages preferred
Strong verbal and written English skills required
HOW TO APPLY:
Deadline to apply: Thursday June 21, 2018 at 5pm EST. Applications will be considered upon submission. Please submit your cover letter and CV as a one document Word or PDF e-mail attachment to hrtanzania@eqwiphubs.org with “Operations Manager” in the subject line. Applications will not be considered beyond the deadline.
No phone calls about the position can be accepted. We thank all applicants for their interest; however, only those selected for an interview will be contacted.