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About this job

OPERATIONS MANAGERINDUSTRY: HEALTHCAREHR World Ltd, on behalf of our client, seeks an Operations Manager to ensure the smooth operations and delivery of high-quality healthcare services at healthcare facilities. This role involves coordinating day-to-day operations in collaboration with doctors, medical staff, administrative personnel, and stakeholders to uphold the clinic’s service standards.
RESPONSIBILITIES
• Plan, coordinate, manage, monitor, and evaluate clinical operations for efficient service delivery and care flow.• Ensure all activities align with the clinic's mission, goals, and policies.• Manage employee and doctors’ schedules.• Establish and implement quality assurance protocols.• Ensure patient care meets regulatory standards and implement improvements as needed.• Develop and manage the clinic's budget, monitoring expenses, revenue, and financial performance.• Negotiate contracts with vendors, manage billing, and oversee insurance claims.• Coordinate month-end closing processes.• Oversee clinic facilities' maintenance and cleanliness.• Ensure a safe and comfortable environment for patients, staff, and visitors.• Coordinate equipment maintenance and repairs.• Collaborate with medical staff to manage patient care processes, including scheduling and referral management.• Ensure compliance with healthcare regulations, safety standards, and accreditation.• Keep updated on regulatory changes and update policies and procedures accordingly.• Act as a liaison between the clinic, patients, staff, and external stakeholders.• Foster positive relationships and address concerns promptly.• Develop and implement emergency preparedness plans in collaboration with Safety, Health, Environment, and Quality (SHEQ) teams.
QUALIFICATIONS;
• Bachelor’s Degree in Health Management, Business Management, or a related field.• 3+ years of experience in healthcare management.• Excellent organizational and multitasking skills.• Proven leadership and team management abilities.• Proficiency in healthcare management software.• Strong analytical and problem-solving skills.• Experience in budget management and financial analysis.• Strong decision-making abilities.Interested candidates should send their CVs to career@hrworld.co.tz by July 20, 2024