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About this job



At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.
We’re on the lookout for an experienced Operations Officer who will ensure organisational effectiveness through the maintenance and sustainability of operational systems and effective reporting to relevant stakeholders.
As an Operations Officer you will be responsible for 
Analysis and Reporting

Ensure operational reporting analysis, when required
Generate and analyse reports to identify exceptions

Operational Systems

Monitor systems implementation and usage and identifying exceptions and escalate appropriately
Collaborate with systems users and developers to ensure problems are resolved

Call Cycle Administration

Distribute and clarify optimised routes to Operations
Extract and distribute movement reports from C-Track system




REQUIREMENTS



What are we looking for?
To qualify for this role, you should

Minimum Qualifications: Graduate / PG / Certification (Systems, MIS or BI tool)
Minimum Experience: 2-3 years’ experience in a Business Support / analytical environment preferably within FMCG
Knowledge, Skills & Abilities: Attention to detail
Results orientated
Commitment to excellence

What’s in it for you?

Robust benefits package 
Competitive salary
A workplace that encourages growth and will challenge you 
Opportunity to work with one of the worlds largest FMCG companies