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About this job
Partner Helpdesk Coordinator - Finance
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
Handling Partners queries
Handle all partner queries and resolve them accordingly.
Educate partners on process flow and update them on invoice status
Invoice Management
Receive all invoices
Check the completeness of invoices and return to partners if not completed
Scan & attach all Invoices along with supporting documents
Enter & Attach in Oracle
Match in the system and initiate approval
Monitor the progress of:
non matched invoices and follow-up/ escalate with user/function head for timely approval
invoices sent back to partners for details or clarifications but not received back
Monitor Invoice approval through the dashboard & follow-up with the user / department head
Timely payment follow ups
Proactive & Reactive follow-up for release of payments
Escalate in case of delay
Qualifications
Educational Qualifications & Functional/Technical Skills
Bachelor’s Degree in Accounts or its equivalent
Functional knowledge of Accounting Operations
Functional knowledge of Finance Operations
Experience of using ERP AP Module
Relevant Experience
2-year minimum experience in related job.
Computer hands-on experience with MS Office Suite
Other requirements (Behavioral Requirements)
Good team player
Attention to detail
Excellent Communication Skills
Be organized
Proactive
Job Info
Job Identification: 590
Why Airtel Africa?
At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.
Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.
Responsibilities
Handling Partners queries
Handle all partner queries and resolve them accordingly.
Educate partners on process flow and update them on invoice status
Invoice Management
Receive all invoices
Check the completeness of invoices and return to partners if not completed
Scan & attach all Invoices along with supporting documents
Enter & Attach in Oracle
Match in the system and initiate approval
Monitor the progress of:
non matched invoices and follow-up/ escalate with user/function head for timely approval
invoices sent back to partners for details or clarifications but not received back
Monitor Invoice approval through the dashboard & follow-up with the user / department head
Timely payment follow ups
Proactive & Reactive follow-up for release of payments
Escalate in case of delay
Qualifications
Educational Qualifications & Functional/Technical Skills
Bachelor’s Degree in Accounts or its equivalent
Functional knowledge of Accounting Operations
Functional knowledge of Finance Operations
Experience of using ERP AP Module
Relevant Experience
2-year minimum experience in related job.
Computer hands-on experience with MS Office Suite
Other requirements (Behavioral Requirements)
Good team player
Attention to detail
Excellent Communication Skills
Be organized
Proactive
Job Info
Job Identification: 590